The Vapor Hutt — Local services in Norfolk

I went in there to get a disposable vape and when I went to hit it there was nothing coming out of it, didn’t even leave the parking lot and I went inside to exchange it for a new on not ask for my money back, I’ve had this happen a few times before and the staff before was very understanding and would exchange it with no problem. I went in today and the girl named Heather was rude about it and points to a sign that said “non refundable” I wasn’t asking for a refund I was just trying to get what I PAID for, taking care of your customers should be a priority not making a quick buck and caring less about what product goes out the door, the rest of the staff there is amazing but Heather...

OMG I got totally ripped off! She gave me the wrong pods, and she said that if they were wrong I could bring them back and trade them. I got out to my car and looked at them closer and they were wrong. So I went right back in the store and told her, and she didn't have the right pods. Naturally I wasn't going to get my money back so I just wanted something else. I picked out a new vape stick and she brought it to the counter and tried to charge me for it. I about fell on the floor! Needless to say, I will never ever ever ever ever darken their doorstep again and I do not advise anyone else to unless you want to lose $26 just for the opportunity to look at their...

Every time I’m in the shop the guy working seems to not want me there. Every time I had questions he had no idea what to tell me. I went down the street to Chasing Clouds and instantly had every question answered. Chasing Clouds also does have better prices. Their employees are well trained in customer service and very knowledgeable about the vape scene. I will definitely go to Chasing Clouds for as long as I vape. There are legitimately no reason I’d ever come back to vapor...