Nebraska Appliance Center — Local services in Norfolk

Staff /owners get to either learn their products better or at least say they aren't sure and then go get the info the customer needs to make an informed decision. Sadly we bought the wrong model of an appliance as the sales person either didn't listen or he switched models at time of sale /paperwork. Spendy mistake.

"Response from the owner 20 minutes ago Sorry Christopher but I don’t show any sales to you."

Response to owners response "Kind of proves my point. We bought appliances and some parts from your store in the thousands of $$$. years ago. Also this original review was years ago but reposted as a fresh review due to an edit. That's...

Service department is weak. How do you repair appliances without using a smart phone now a days? Communication was weak. Update: Now since I refused to pay the almost $90 bill because they said it is the "Showing up at the door fee" the manager has said that he will send me to collections to "hurt my credit" So in recap, they send out a guy who is moments away from retirement, who has little to no training, not fix my appliance, not get me an estimate, not return my phone calls and then threaten to ruin my credit if I don't pay the "show up at the door" fee. Hard pass people, hard pass. Calls Sears. ...

Had a fridge inspected as part of an insurance claim. Service man is currently avoiding my insurance company. Why would you not give your service crew cell phones? Also went in to look at some new appliances. Could not look on our own the salesperson was following us around and chiming in with false facts. Felt uncomfortable while looking. Currently going on 48 hours without a response from service man. Will take my business elsewhere. Store looks junky on the outside, surprisingly better...