Avalon North Andover — Local services in North Andover

We love living at Avalon North Andover. Apartment is beautiful and suits our needs. Love the Samsung appliances! Staff is friendly and really on top of things here. We did have a minor issue with maintenance that was quickly resolved. They apologized for the gap and came to our apartment with a gift basket and a note of apology from Lauren and John. We have been renters for 28 years and have never been treated with such kindness and care from any apartment community like we are here at Avalon. It just blows our minds! If you are looking for an apartment home, we highly recommend Avalon North Andover.

UPDATE: I'm sorry to have to leave a negative update on my previous positive review but things here have changed and I felt the need to express my comments and concerns. After our lease was due to expire we received information on the rent increase for our unit, a 2 bed/2bath. For a 15 month resign, which was the best they offered, our rent increased over $500 a month! We found this to be shocking and excessive. They don't seem to value a good tenant enough to negotiate with you on excessive rent increases. We did resign reluctantly because we felt it would be more stressful to move than to stay put. That said, there seems to be ongoing issues with parking here. And they do not seem to enforce the constant lease violations from some tenants which are obvious but the staff seems clueless as to what is going on unless you bring it to their attention. In other words, the staff doesn't seem to leave their offices and walk the property every so often to notice any lease violations. On the plus side, the grounds here are kept very clean as is the main interiors of the buildings. Maintenance is excellent and staff is friendly. But just be prepared for a huge rent increase after your lease is up if you do decide to rent here.

SECOND UPDATE: After raising our rent by $500 when we signed a new lease last year to stay on another 15 months I fully expected Avalon to raise our rent again this time around, since our lease is expiring soon. I was shocked to discover that they have offered us a new lease at the same rate we are currently paying if we decide to stay on for another year. I expected Avalon would raise our rent again as most apartment complexes do but they didn't, so we are extremely pleased that they decided that our current lease rate is satisfactory. We honestly could not afford to pay any more than we are currently paying and if they had decided to raise our rent again we would have to move. As far as living conditions here at Avalon, we are very happy living here. It is a quiet community and it is kept very clean. The staff is very nice and accommodating and our maintenance staff is excellent. They respond quickly and are very efficient. And the person who cleans the buildings does an A++++ job. ...

Review of the New Management – Amanda Carlisle | Avalon North Andover By Felipe Xavier

Since Amanda Carlisle took over the management of Avalon North Andover, we have witnessed a true transformation. The improvement in the quality of services is remarkable and deserves to be highlighted and sincerely appreciated.

Amanda’s leadership stands out for her entrepreneurial mindset and proactive approach. The overall cleanliness of the property has drastically improved — we’ve never seen such a well-coordinated and effective “cleaning task force” in action. The hallway carpets were professionally washed and restored, bringing a new level of freshness and hygiene to our shared spaces.

Additionally, the maintenance team’s response time has significantly improved. What used to be slow and inconsistent is now quick, reliable, and done with care — a direct result of Amanda’s hands-on and committed leadership.

I speak from personal experience: for nearly seven months, I dealt with an unresolved issue with my mini refrigerator, which would randomly shut off and fail to cool — sometimes for short periods, other times for much longer stretches. I received multiple incorrect diagnoses and no real solution. Only under Amanda’s leadership was the issue finally resolved with speed, clarity, and transparency. Today, I have a fully functioning, reliable mini fridge thanks to her, and I’m once again proud to be part of this community.

Amanda is actively involved in every aspect of the property. She doesn’t just manage — she leads by example, getting involved in the daily operations and ensuring things are done right. That kind of leadership inspires the team and builds real trust with residents — something we had not seen before her arrival.

Leadership is not about a title; it’s about making real change. Amanda Carlisle has done exactly that. I sincerely hope her efforts are formally recognized. Without an entrepreneurial spirit, leadership lacks direction — and it’s precisely Amanda’s vision, commitment, and ownership mindset that have brought Avalon North Andover to a new level of...

We are currently staying at Avalon North Andover from India and couldn’t be more impressed with Amanda, the condominium manager. Her dedication to maintaining a spotless environment, swift responsiveness, and exceptional maintenance standards have truly elevated our experience. Cleanliness & Attention to Detail Amanda ensures that every common area—from hallways to laundry rooms—remains impeccably clean, reflecting her high standards and fostering a welcoming atmosphere. With her proactive inspections, even small issues are caught early and immediately addressed, keeping the community pristine at all times. Prompt, Friendly, & Effective Service Whenever we've reached out for assistance—whether it was a maintenance concern or a general question—Amanda has responded quickly and with genuine warmth. Her communication is clear and reassuring: “I’ll take care of this today,” she says, and she truly does. That level of reliability makes all the difference. Best‑in‑Class Maintenance Coordination From addressing cosmetic fixes to coordinating more involved upkeep, Amanda handles each request with professionalism and precision. When we reported an issue, she not only arranged for a technician promptly but also followed up personally afterward to ensure everything was taken care of. Above & Beyond Resident Support Amanda’s thoughtful touches— It’s clear she sees us as neighbors, not just occupants, and that personal investment shows in the smooth operation of the community.

We’re thrilled with our experience at Avalon North Andover, especially thanks to Amanda, the condominium manager. Her unwavering commitment to cleanliness is evident throughout the property—everything is spotless, well‑organized, and new‑feeling. She communicates with warmth and clarity, resolves issues without delay, and always circles back to confirm that matters are fully addressed. It’s clear she treats residents with care and respect. Amanda is truly...