Sticks and Stoned — Local services in North Bend

Every time I go in employees are rude. Today there was blackfriday sales and my sister wanted a nectar collector so we got one. Didn't even get to use it just essebled it and it chipped in half. There was obviously an imperfection in the glass that's about the only thing that would cause that. When we brought it back the lady was extremely rude and unhelpful in every way possible. I would suggest everyone save there money for a shop that is worth the business because this one is not. This is also not the first time this location has sold me stuff that didn't work. I only wish I could give it a zero star rating. They will just tell you you assembled it wrong to try to shift blame but the truth is they just sell trash that isn't even...

I am an alternative medicine doctor, traveling through the North Bend/Coos Bay area. I purchased a $100 electronic self-contained dab rig from Sticks and Stoned, and it never worked. I only purchased it about a week ago, so I made a special trip to bring it back for an exchange. I wasn't looking for a refund, just a straight out exchange. "You have to go thru the manufacturer," I was instructed by Paige, the manager. I would never buy so much as a stick of incense from this store ever again. The employee was perfectly pleasant and reasonable, I have no qualms with her. But as manager, Paige has failed miserably. She has not only coat this store my business, but any business from future patients and clients in this area. Very...

They were nice and helpful in the store, but after buying multiple items and spending over $300, after 1 day of use, a Nord vape ($60) was refusing to work, unless it was on the charger, which says the battery is garbage. The only help they could offer was “call Nord and see what they can do”. You can’t offer a refund for your faulty product? I shouldn’t have to pay to have it shipped back to nord, and wait for another one. You guys should own up and switch it out like any other place in town. I suggest going to Herbal choices, vape junkies, anywhere else. HC switched out my faulty yocan after a week no issue. Seriously, after 1 day? I’m beginning to see why you have...