Goodwill of Greater Washington Retail Store — Local services in North Bethesda

This is a smallish but well organized store that has been my go-to thrift store for the last couple of years. The woman's clothing and shoe selections are much better than average, with many great labels and numerous plus-sized items at reasonable prices. There are color-of-the-week major discounts as well if you register with them. Good selection of women's shoes, jeans, pants, skirts, sweaters and tops, though not that many coats are on offer. I always see higher quality handbags but I rarely see women's suits here. There is no jewelry for sale here. The men's clothing and shoes collection is relatively small but I have found goodies there. Now for the rest of the shop: There are great finds in furniture, electronics, housewares and toys--I believe the Goodwill sorters are doing a good job of keeping out the worn out and damaged items. I just want to add that I've read from some bloggers that some of them donate even their broken and dirty items to Goodwill that they would otherwise throw away--Please stop doing that! Goodwill is a non-profit providing legitimate services to people in need. Donating junk that should be thrown away is just wrong! Either fix it, clean it or throw it away. Please show respect for Goodwill's efforts and don't make it harder for them to provide...

Have been going here since it was at a different part of the shopping center. Perfect for what it offers - incredible pricing on used and sometimes very lightly used stuff. From clothes to electronics, they constantly have new (to the store) items popping in throughout the day! I think what comes in is so worthwhile that some folks hang around just to see if that killer bargain is in the bin just brought out. Perhaps a bit annoying by the friendly and always helpful staff, but I think everyone generally understands how things work here. Don’t come here if you’re easily bothered by the occasional long wait in line - I’m sure these folks aren’t paid Nordstrom hourly wages, but in general, they are happy to help. Yes, Good Will makes money off your your purchases, but I’ve rarely seen an over-priced item, plus they offer the service of selling items that might easily find their way into the local lump - some...

This place cheats you and it’s very sad. They have all dressing rooms closed, but are telling people you have 7 days to return because of the inconvenience. I asked two separate employees. I went back literally an hour later to return two things that were too large…. And they would not do it. They offered me 2$ because they could not read the receipt, when I paid 12.99 per item. Ok, so 24$ gone, I’m not complaining about that, it’s the dishonesty of this non profit to try to raise themselves extra money. Another sad thing I was actually buying the clothing for refugees since I’m headed to Romania tomorrow but I realized I bought the wrong size for the young woman. So much for nonprofit and so much for truly helping when you have to cheat someone out of $20 just to make money somethings wrong...