Norman's Hallmark Shop — Local services in North Bethesda

I recently had the pleasure of interacting with Lourdes at Hallmark, and I must say, her outstanding customer service deserves a special mention. Lourdes is the epitome of what makes shopping at Hallmark such a delightful experience.

From the moment I walked in, Lourdes greeted me with a warm and genuine smile. Her knowledge of the store’s products is impressive—she was able to offer thoughtful recommendations and assist with finding exactly what I needed. Her attention to detail and patience while answering all my questions truly stood out.

What really sets Lourdes apart is her sincere enthusiasm and passion for her work. She goes above and beyond to make every customer feel valued and cared for, which significantly enhances the shopping experience. Her kindness and professionalism are evident in every interaction, making it clear that she genuinely enjoys helping others.

Whether you’re searching for the perfect card, gift, or simply browsing, Lourdes’s exceptional service makes every visit to Hallmark a pleasant one. Her positive attitude and commitment to excellence are assets to the store, and they make her a standout team member.

If you’re lucky enough to encounter Lourdes during your visit to Hallmark, you’re in for a treat. She embodies the high standard of customer service that Hallmark is known for and leaves a lasting impression with her dedication and...

I used to work at this Hallmark a year ago & I mention it because it is why I got hung up on. This Hallmark called me earlier today to offer me my dreambook. I was at work so I called right back when I had a free minute and they picked up but then I heard them say “oh” and hung up on me. I called back a second time a few minutes later and was immediately hung up on again. I called from a coworkers phone a few minutes later to test my theory and was answered and greeted normally. I was going to pickup my book and see what is new this year for my tree but I guess they are too good for me now and don’t...

Hallmark has great cards and Banner's is a good store to shop in, as their staff is always pleasant and friendly. Inventory has been somewhat limited as of late due to the pandemic. But they have good prices on their sale items. A nice selection of cards and gifts. Don't forget to become a Hallmark Crown Rewards member, for...