Carolina Spa Company — Local services in North Charleston

I recently purchased a hot tub from Carolina Spa Company and let me tell you how happy I am with my decision! From start to finish, my experience with Sean and his team has been exceptional.

First and foremost, the product itself is top-notch. The hot tub is incredibly well-built, with high-quality materials and attention to detail. It not only looks fantastic in my backyard but also functions flawlessly.

What truly sets Carolina Spa Company apart is their outstanding customer service. Sean was incredibly knowledgeable and helped me choose the perfect hot tub for my needs.

The delivery and installation process was seamless. Nate and Bill arrived on time, handled everything with care, and ensured that the hot tub was set up and ready to use in no time. They even took the time to walk me through the maintenance and care instructions, ensuring that I had all the information I needed to keep my hot tub in excellent condition.

Overall, I couldn't be happier with my hot tub purchase from Carolina Spa Company. The product quality, service, and support have exceeded my expectations. I highly recommend them to anyone in the market for a hot tub. It's been an absolute pleasure doing business with them, and I'm looking forward to many years of relaxation and enjoyment in my...

I purchased my spa from Carolina Spa six months ago, and happy to share my outstanding after-sale service.

Many times, after a significant purchase, the level of service tends to decline, despite expensive warranties, (think car buying) but that was not the case with Carolina Spa.

Recently, I encountered an issue with my spa's side panel buckling. I reached out to Sean, and the correspondence was easy and efficient. Sean took charge, promptly ordering the replacement panel and coordinating with his technician for the service.

What impressed me the most was Sean's commitment to keeping me informed throughout the entire process. He provided updates on the order status, shipment time, and scheduled service date. This level of communication eased any concerns I had about the service offerings and the money spent on warranty.

The technician quickly resolved the issue, even without me on scene. They have proven to be a company who stands by its customers- even after the sale. Quality products are expected, but exceptional after-sale support was an...

Wow! So glad I took the plunge with the Marquis hot tub! When Sean asked if I was looking for something for social or therapeutic use, I didn’t think twice, can you say arthritis?? I’d done my homework and had read this brand was powerful enough to handle my hip and leg pain - but I had no idea what those words meant until I settled into my own Elite spa that first afternoon- now it’s my daily happy hour ritual&retreat! Right after that last zoom call I slide into my own private luxe experience and it is oh so dreamy! I’ve even branched out : hosting my first “girl’s soaking session” and girlfriends were also shocked and delighted by the power of this little baby ! Not to mention a 100% 5 star delivery installation and purchasing experience! Don’t think you’re a hot tub person? Do yourself a favor, call Sean today and reserve an hour for a wet test in North Charleston- especially if you’ve got pains - take it from me, you...