Appliances N' Things — Local services in North Lauderdale

Absolutely the most unreliable and unprofessional service experience I have had to date. I have been trying to get someone out here to fix a washing machine for over a week now, and every day I've called and Tara, the woman answering the phones promises someone will be there 'tomorrow'. I did manage to get one service time scheduled between 3-7pm and no one arrived. When I called this morning, she called the driver while I was on speakerphone and the driver said no one was home, and no one answered the phone. Tara says to me, "well we can't fix your washer if no one is home. I'm going to send you a picture." What picture? I asked. "A picture of you not home." What? I was home?! And how is a picture going to get the washer fixed anyway? When I explained these things she turned into Karen and started yelling at me, and then hung up on me.

Unfortunately my property manager is sick and can't deal with these people so she asked me to. After a week of their lies I'm going to find...

"[Service, Price, Timeliness, Technician] I have always been of the opinion that I can do the job best. As I have gotten older I have learned I am not always the best person for the job. I can tell you that Appliances N Things can do the job, they can do the job excellently. I had a squeaking dryer, they came out assessed the problem, cleaned and lubricated the parts in question, ordered the replacement parts, then set up to replace the parts that needed to be replaced, showed me the problem parts. Thank you Dylan much appreciated."

This is new another problem the relay from the dryer door went bad. Dylan cam out assessed the problem. However, he did not have the right relay. Instead of saying he would have to come back with the correct relay, he had a relay that would work until he had the correct relay. He came back replaced the relay with the correct relay and not only did our dryer work when Dylan left the first time it is working now the right relay installed,...

Camelot Property Management LOVES Appliances N Things! As a property manager coordinating maintenance related issues with tenants on a daily basis, it is imperative to work with companies who are diligent and reliable which Appliances N Things embodies. Tara and Ana are an absolute pleasure to work with and the appliances and customer service they provide to my tenants is phenomenal! They never turn down any work from Camelot (we manage well over 400 properties in Broward County alone) and are always quick to schedule with tenants, diagnose the problem, report it back to me and either repair or replace whatever the issue is. They have even gone as far as sending us gifts in the mail showing appreciation for our business. Working with vendors in South Florida can be extremely frustrating so it is a relief to work with a company like A & T who goes above and beyond to serve their clients. CAMELOT LOVE APPLIANCES N THINGS, AND...