I do not recommend this place as I was told that one of the items was in stock and a certain price $$, and when I went into the store because they research the book in between me calling and coming; in they decided to raise the price of the book tremendously due to popular interest! Which I think is horrible customer service and very misleading to customers who call for information over the phone. This is a follow-up to my original review which was made prior to going back into the store and rightfully claiming what money was owed to me, as this book was priced tagged at $15.99 ( confirmed by the person who poured the book off the shelf for the gentleman I spoke with on the phone) Regardless of circumstances and how the salesman over the phone felt about the book that’s what it was priced and I should not have been charged anything other than that! Hence is why I went back and demanded my $134. As this book was only worth $15.99 you cannot upsell items to your customers just because of popular demand unless you do your research prior, you don’t tell your customers one thing on the phone and then a completely different thing when they get to the store knowingly having a book in hand and seeing the price. I did not cheat the store out of anything if anything I was the one cheated in this scenario and you’re just mad that you didn’t get one over on me and it’s putting your reputation at risk! But trust and believe after I returned the book and purchased it for its rightful price, I walked out a happy...
Read moreOur first time at this store today (6/15/20). The guy at the front desk was unwelcoming and actually rude—like we were bothering him. We came in with some great books in mint condition. He bought 30 of about 55. The set purchase price is $1/book no matter if it is hardcover, softcover or paperback and even if new and unread. They give you a credit that you can spend there-no cash. Between us, we had a list of about 20 books we were interested in purchasing—we found none of them. Beware, about 75% of the books there are also very small paperbacks, many in pretty rough shape. They sell them for 50% of the original price. The organization is not very helpful. So, for example, the unimpressive collection of history books is organized alphabetical by author. So if you are interested in WWI, for example, but dont have a specific book/author in mind, you must look through every history book in stock to find what you want- thru French Revolution, , WWII, Renaissance, 12th Century, etc. The unfriendly man at the front desk was zero help. We made ourselves buy 2 books we really didnt want, but we have to use up a $30 credit. Will only go back only to use the rest up- no other reason. This is certainly not the Strand in NYC, so i dont know what other reviewers ate saying when they claim that this reminds them of great used book stores in nyc. Donate your used books to tge public library instead of bringing them here—which we usually do, but the library has been closed fot 3 mos with no...
Read moreI went to the store last year I was impressed by the selection of books and magazines and comic books that you guys have I loved it all it was amazing but when I got there I Gentlemen. What’s standing outside that worked at the bookstore we tried to say hello how are you we didn’t get a formal response and me and my daughter were just like maybe he’s having a rough day and then I went to a different section of the bookstore to look at some stuff and then then my daughter asked about the comics and again the gentleman I believe that he is Hispanic my daughter or the comic Orange was there but in a very like he sound very miserable like very much like he was tired of being there and I didn’t paint too much of attention but my daughter felt sorry for him I don’t have nothing against your store or anything I feel maybe he should’ve been a little bit more mood and I can understand as a business owner it’s difficult and near my daughter has an understanding when we go to public businesses it’s understandable that frustration and the stress that other customer put on and it’s not an easy thing we have a lot of compassion Empathy and a lot of humanity and we’re still going to come in to the store again to look at your stuff very much impressive I love that all recommended...
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