Five Below — Local services in North Township

Shoutout to the associate, Janay, for managing such a busy Sunday completely on her own. Unfortunately, during checkout, one of my items—a large stationary piece—was not given to me, and I had to drive back to the store to retrieve it. When I returned, I realized Janay had been left to handle five checkout stations by herself, which likely led to the mistake. I felt sorry for her more than anything. What concerned me most was that when Janay tried to reach a manager to address the issue, she called multiple times over the walkie-talkie and even used her personal phone—yet no one responded. Managers Mel and another manager never showed up. This raises serious concerns about safety and leadership. If an associate had been in danger, there would have been no support. Poor management overall, and because of this experience, I won’t...

It's a great location & the employees are the best. I just can't understand why there are 4-5 self checkout stations but, only 2 of them are being used & you have to give your money/card to a customer service agent who is standing next to the station. This makes me feel incompetent & slows down the line...🤔 I was told by a lady in line with me that, this is to "prevent more theft" There are visible cameras everywhere, with monitors you can see yourself on...

I was followed around the store. Not only does someone literally checked me which typically I wouldn't have a problem but I noticed I was the only one being checked out why everybody else was able to scan their own items. I also wasn't given an opportunity to put in my own star rating because the person hits skip. This store may be very uncomfortable and I would never come here again or tell...