Jewelry Gallery — Local services in Norwalk

I'm new to the area, so when I needed to have my antique diamond ring repaired I wasn't sure where to go. Thankfully, an acquaintance recommended the Jewelry Gallery. The owner is clearly an expert at what she does- she explained how she was going to do the repair, and she asked detailed questions to make sure that the finished product would be exactly what I wanted. She also took the time to point out a few things for me to be aware of, such as where a wedding band had worn away at the setting over the years, and suggested I bring it by periodically for complimentary cleaning so she could check that the setting was secure. Additionally, the price I was quoted for both the repair and a formal appraisal was extremely reasonable.

The quality of the work was enough to merit a 5 star review, but the outstanding customer service I received is what really made the Jewelry Gallery stand out. Their level of thoughtful, personalized attention to detail is something you are unlikely to find anywhere else. I can't recommend them...

Jewelry Gallery is truly the best! They custom made an engagement ring that my wife LOVES! When she wears it everyone asks her about it, because it's unique and 1 of a kind! We always tell them Jewelry Gallery in Norwalk. I have also bought a couple watches, wedding rings, and charms as well. They make shopping easy and fun. Oh and did I mention they repair just about anything, watch band adjustments and batteries. I have a lot of women in my life and these guys make it easy to...

Helpful and knowledgeable, family-owned and run. This is a full-service jewelry store. I've had excellent experiences here - the owners are honest and trustworthy, and always pleasant. And they've been in business about 25 years, so you know they're doing something right! I've brought in small repair jobs and they've treated them with the same care they'd give big ones. I'd much rather support a small, local business than the big chains--and these folks deserve it. They also do...