Tony's Jewelry — Local services in Norwalk

Took my bracelet here for repair and was told will be ready in 2 days. Called back after two days and was informed it will be ready the following day. Called the following day and was told it will be ready by 3 PM same day. Lady called at 3 PM to tell me she it won’t be ready that day, but she will call me the following morning to advise. She never called that morning, so I followed up that afternoon and her reason was she has a lot of work and if I need it I should come pick it up otherwise, I should leave it for a week. Wow!!! Don’t waste your time going here or maybe it was just not on her priority list. I believe if you run a business you should strive to deliver on your promise - be professional and don’t expect customers to always understand your excuses. Never ever here again. Couldn’t find half a...

I lived in Norwalk all my life, and didn’t know about Tony’s Watches and repair they used to reside in The Norwalk indoor swap meet Priscilla and Mario are great people honest and trustworthy. Their prices are unbeatable. Most of all their honesty is top-notch. I want to thank Priscilla for her service that she provided for me. I would recommend Tony’s to my family and friends Priscilla just earned a loyal customer for the rest of my life. People they do repairs on jewelry and watches they’re in a very timely manner Thank you, Priscilla you have a friend and a loyal customer. God bless and let’s go Dodgers...

Tony I entered your store at approximately 2:30 this evening it's November 17th and I sit in your store ignored for 15 minutes all I wanted was a battery in my watch she ignored me she didn't say anything to me personally I took offensive because I'm black that's what I think now if you don't serve to black people put a sign up or something she could at least said something she let me sit there for 15 minutes nothing that's my complaint...