Old Town Sports — Local services in Novato

This event happened over five years ago so things may have changed. I bought my son a mountain bike here, there were issues with the brakes. When I brought it in Old Town advised I would need a new rim and new brakes, minimum of at least $100 parts, labor not factored in. I went to Class Cycle, they pointed out that the bike had been assembled incorrectly and that the brake cables needed to be crossed over. I did this and the bike was fine. I will not use Old Town for ANY...

Went in to ask some advice and buy some tools to put a new bike together. They answered all my questions, told me to avoid some of the more expensive tools/products in store and go to a hardware store down the street instead for generic tools. They even lent me a pedal wrench for free, a tool I would have bought once and never used again. Excellent service,...

Small shop limited selection. I was the only person in the store and nobody helped me the first time I was in there. I had a great experience the second time however. The man working on bikes in back along with I believe his son were super helpful. They helped me troubleshoot a problem with my bike successfully. I will definitely go back next time my...