Stallone's Formal Wear — Local services in O’Fallon

I was measured at the Ladue location by a gentleman that got things completely wrong. I only found out about the mis-measurement on the Thursday after 4 pm the week of the wedding. I was at that point told my suit that looked 2 sizes too small was something I was just going to have to deal with cause its a special order. Keep that in mind if your tux isnt a in stock item you are at the mercy of your measurements. They better be right or you will pay for there mistakes! Mind you my weight is the same as the day of the measurements. I was made to pay for a measurement mistake by a fella who seemed to be put out to do it. I was charged $75 for overnight shipping for a tux that was 2 sizes to small per measurements replacement. My favorite part however was when the owner showed up to reprimand a young women (not the one to measure me) that could not have been more pleasant working at the o'fallon location. He said as he measured "see these measurements are completely wrong" he actually said that as he confirmed my tux was wrongly measured. Not a word was said of charges for shipping. The guy couldnt have been any bigger of jerk. After seeing him treat an employee the way he did i will never use the business again. $275 tux for me still treated like dirt. When making the choice keep this unethical...

Every business makes a mistake at some point. Nobody is perfect. However, it’s very revealing that when a mistake does happen, how it’s handled. When my son’s pants for prom were clearly 2-3 inches too short and not the same size that he tried on at the fitting, the clerk went out of his way to minimize the situation and be dismissive. Also, if you claim to have an email address as your primary way of resolving issues and reaching “management” you should probably actually respond to your emails. Surprisingly disappointed at how this...

Very disappointed in this company. I strongly believe they took advantage of my sons lack of knowledge while measuring... they didn't measure the length of the pants and it clearly showed as the bottom of the pants came up to his shins. My son confronted the company when he returned the tux and all he got was an apology as he should have gotten a refund in some sort of way for almost ruining his Senior Prom. I DO NOT...