GameStop — Local services in O’Fallon

I want to leave a better review but I can’t. The store worker is really friendly but as a store… it’s going down hill fast. Hours are 12-8 now and I showed up at 3… only for another paper sign to say “at lunch be back 3:30”. If the store is opening at 12 (lunch time) why close the store for lunch in the middle of the afternoon? Seems like laziness honestly. I know everyone is short staffed so they say, but taking a lunch when the store doesn’t open until lunch anyway seems lazy. The little business they are getting can’t even shop during their sharpie written hours because they lock the doors for their lunch break. Hate to say it, but I don’t see game stop sticking around much longer with online businesses and digital games becoming the norm. Hadn’t been to GameStop in a while and probably won’t...

This is the most organized and clean GameStop I've been to in a long time. That's saying something too considering the size of the store. It's much bigger than your average GameStop. The staff are really friendly and while I was there I overheard them inform every guest ahead of me about some kind of promotion. Whether it was telling one guy that PS4 dual shock controllers were on sale, or mentioning a trade in special to someone who was thinking about trading in their PS4 for a PS4 Pro, every guest was informed of something. They handled my trade quickly and talked me step by step through the process in which they would handle the trade. A very positive experience and I can't wait to...

I PAID FOR A BUNCH OF AMIIBO PREORDERS IN FULL AND THEY DIDN'T CALL TO TELL ME THEY WERE THERE FOR PICKUP (this location has done so previously) AND NOW THEY'VE SOLD THEM AND I CANT GET THEM

the store manager or manager on duty tried telling me and i quote "don't be upset its not a big deal"

then when i asked for the market managers number he told me to call corporate and corporate is telling me "lol we can't do anything that's a store problem, so we can send a complaint to the district manager for you and maybe you'll get your items or maybe you'll just...