Van Horn Ford of Oconomowoc — Local services in Oconomowoc

I recently had the pleasure of working with Ben at Van Horn Ford while purchasing my new vehicle, and I cannot recommend him highly enough. From start to finish, the experience was outstanding, and it was all thanks to Ben’s exceptional service and dedication.

From the moment I walked into the dealership, Ben greeted me with a warm and friendly smile. He made me feel comfortable and at ease, which immediately set the tone for a positive experience. Unlike some other car-buying experiences I've had in the past, I never felt pressured or rushed. Instead, he took the time to understand exactly what I was looking for. When it came time to test drive, Ben made sure I was comfortable with all the features of the car before hitting the road.

After deciding to purchase the car, I met Bradley, Ben’s manager. What stood out most was Bradley's honesty and integrity. He was upfront about all aspects of the purchase, from pricing to warranty information. He took the time to explain everything in detail, answering all my questions and making sure I felt comfortable with each step. There were no hidden fees or surprises, which made the entire process feel transparent and trustworthy.

I then met with Allen, the financial manager. He made the process seamless and efficient. He had all the paperwork ready and took the time to walk me through each document, ensuring I understood everything before signing. He even arranged for a cleaning and to have it on the showroom floor when I pick it up.

In summary, Ben exemplifies what a car salesman should be: knowledgeable, honest, patient, and genuinely dedicated to his customers' satisfaction. My car-buying experience was not only stress-free but also enjoyable, thanks to his and the others’ outstanding service. I am thrilled with my purchase and grateful for everyone's assistance. If you are in the market for a new car, do yourself a favor and visit Ben at Van Horn Ford. You won't be disappointed.

Thank you, Ben, for your exceptional service and for making my car-buying experience truly memorable!

This review includes even more specific details and personal touches, emphasizing the various ways the salesman provided exceptional service. It paints a vivid picture of a positive car-buying experience and highlights the salesman’s dedication and...

⭐️⭐️⭐️⭐️⭐️ Car Buying Experience That Didn’t Feel Like a Root Canal

From the moment I picked up the phone to inquire about a vehicle to the second my wife and I held the keys for our test drive, the team at Van Horn Ford in Oconomowoc made the process feel less like a dealership visit and more like catching up with friends who happen to hand you car keys.

Shoutout to J.R., our sales rep — smooth operator, zero pressure, and genuinely helpful. He answered our questions without the typical "Let me check with my manager" song and dance. Just straight-up facts, good vibes, and a solid sense of humor.

Bill and Jack, the finance duo — picture the perfect buddy-cop movie, but instead of chasing criminals, they’re chasing down the best rates and breaking down financing like seasoned pros. A slight hold-up in the process (it was a Saturday zoo), but they kept things light, fun, and moving as quickly as possible. Even the paperwork didn’t feel like a tax return.

All in all, Van Horn Ford knocked it out of the park. Transparent, professional, and just the right amount of laid-back. My wife and I drove off happy — and not just because we had a new ride, but because the entire experience was seamless and enjoyable.

10/10...

I recently purchased a car from Van Horn Oconomowoc, and I couldn't be happier with the experience, thanks to the exceptional service provided by Billy. He made me feel welcome and comfortable. Billy was extremely knowledgeable about the various car models and took the time to understand my needs and preferences. His expertise and patience was evident as he answered all my questions and provided valuable insights, helping me make an informed decision. His professionalism and no-pressure approach stood out the most for me. He respected my budget and preferences, never pushing for a sale, but rather focusing on finding the right car for me. The entire buying process was smooth and stress-free, thank you Billy for your clear communication and attention to detail. He ensured everything was in perfect order and even took the time to walk me through the car's features, making sure I was comfortable with my new purchase.

Overall, Billy exceeded my expectations with his outstanding customer service and genuine care for my satisfaction. I highly recommend Billy and Van Horn to anyone looking for a hassle-free and enjoyable car-buying experience. Thank you for making my purchase such a pleasant...