The purchasing part went well but once it was time for the pick up. I called couple of times while I was available to see it if had come in and maybe I can pick it up early. Guy had in attitude because I called to ask twice and 4 hours apart if the bed had made it in. He treated me like a child and was talking down to me for calling in twice. My mom had to intervene because she felt offended for me. I am 19 moving out on my own for the first time and don't know a lot of how things work. I honestly didn't think I was bothering them. So my advice don't call them because they are very rude over the phone. Person I talked to was a man named Erik.some compassion and empathy would've gone a long way in this conversation. I'm new to the adult world so honestly, I didn't know what to expect. Update: please make sure to comment to the right person again we called twice not 3 or more. I get you're busy again we called 2 times only. Your comment just confirms how rude you are. Plus there was no storm I live in the area. Thank you...
Read moreI recently revisited Oconomowoc Furniture and Mattress after purchasing a mattress from them years ago, and I couldn't be happier with my experience. We found the perfect set for our living room. The staff was incredibly understanding when we couldn't pick up our new sofa and love seat right away, accommodating our schedule without hesitation. Now, as I sit comfortably in my new love seat in our living room, I'm reminded of the exceptional service and quality products offered by Oconomowoc Furniture and Mattress. Five stars...
Read moreFantastic experience. Staff members were kind and efficient in helping us find the perfect mattress; they were around for questions but gave us space to shop our own. The prices can’t be beat. Would absolutely recommend to anyone before...
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