SteelTank Brewing Co. — Restaurant in Oconomowoc

Not what I brewery should be! I only leave reviews if something is outstanding or something really went wrong... Jessie B's service was absolutely awful! First off, Jessie snapped at my 86yo grandmother for pointing out the chicken strips and correcting her multiple times that it was from the kids menu. Absolutely understood, but the approach was unacceptable! Being that this was a birthday lunch and it's difficult to move an elderly 86yo person, we were committed to the experience. Given that there were other servers tending to their tables, and the "brewery" was less than half full, there is no way our drinks should take 20min to bring out. Apps came out, and after about 10 min, we had to flag her down and ask for plates. Food was OK at best. Pretzel must have been in a warmer a little too long, the burger was just dripping in grease, and there was no red cabbage left. Jessie offered to substitute with extra spätzle, but that obviously didn't happen. Plates and trays from apps were not removed, and it was like playing table Tetris and putting plates on the bench for us to just flag her down again. Menus need to be wiped clean of food, and torn menus should be replaced. Positive that it is veteran owned, but if service continues like this, Steel Tank will be...

I recently had the pleasure of visiting Steel Tank Brewing, and I must commend the exceptional service provided by Amanda, our waitress. From the moment we were seated, Amanda went above and beyond to ensure our dining experience was nothing short of extraordinary.

Her warm and welcoming demeanor immediately put us at ease, and her knowledge of the menu was impressive. Amanda took the time to explain each dish and offer recommendations based on our preferences, making our decision-making process effortless.

Throughout the meal, Amanda was attentive without being intrusive, always ensuring our glasses were filled and our needs were met. Her professionalism and genuine passion for hospitality truly shone through, elevating our dining experience to new heights.

In addition to her outstanding service, Amanda's positive attitude and infectious enthusiasm added an extra layer of enjoyment to our evening. It's clear that she takes pride in her work and genuinely cares about the satisfaction of her customers.

Overall, Amanda's exceptional service played a significant role in making our visit to Steel Tank Brewing a memorable one. I highly recommend requesting her as your waitress for an unforgettable dining experience. She is truly an asset to the...

I took my two older kids in to try the food after meeting the new Chief Jeremy out in Oconomowoc. We stopped in on a Friday night after seeing the posted special of steak and shrimp and the place was packed. No biggie. and awesome for them. I have no problem waiting and have tons of patience with the way finding good help is lately. After about 20 mins we were able to place a drink order and an app order and was told that they were out of the nights special. NO BIGGIE. It happens. So we opted for other options. My daughter ordered the Soldiers Sirloin $22.00 and my son and I opted for burger and fries. We waited about another 40 mins before our food came out. My daughter couldn't even eat her meal it was WAY over salted and when I told the wait staff... I was told.. OH SORRY... The burgers were also very dry. They never offered to fix or correct the problem or bring her something else. I left an entire meal on the table for $22.00.. was charged full price. I work just as hard for my money to spend it in an establishment that wouldn't make it right and customer service was poor. Won't recommend and...