Very unclean. I had to sit in 2 booths prior to finding one that did not smell very gross. The music from the speakers kept glitching about every 5 seconds or so and so I sat there questioning myself why they would keep the music on if the speakers weren’t working properly and that’s when I realized that it was cutting out because it was mice (or a mystery animal) running across the wires behind the wall or in the ceiling. The glitch never sounded the same and upon listening for as long as I did it was very obvious it was mice. Next I kept hearing a creaking like noise, similar to when a door needs some grease on the hinges. It was coming from the booth in front of me (the booth closest to the front window looking out). It didn’t make sense to me why I would hear this from a booth…. And the I realized it was mice.. lots of them, talking to each other planning their Christmas dinner, from what I gathered. Joey said he’s bringing the mozzarella, Auntie T is bringing breadsticks, Vinnie wasn’t sure what he’d be able to scrounge up … But in all seriousness, the creaking noise was mice squeaking (it sounded like many) and they were very close. I was so grossed out at this point I couldn’t take another bite of my pizza. I work in food service as well, I understand there will be occasional mice that need to be trapped- I know it’s impossible to have a 100% perfectly clean dining room all of the time as people funnel through all day, but the smell I had the pleasure of inhaling through my now tainted nostrils- well that is not explainable or excusable. Then the crazy music, the mouse committee planning party … I was done. I left my food on the table and had to leave before I vomited everywhere. I called my Dad to ask him what his thoughts were and he said… ‘the Rocky Rococo owner lives in Oconomowoc.’ “Umm seriously? He must not frequent his store. “ “Is he old and senile now?” Dad said, ‘no I don’t believe so at all.’
Mr. Rocky Rococo owner Sir: I recommend that you either need to call Undercover Boss so you can get a grip on this disaster of a location or Kitchen Nightmares and ask Gordon for some help. Don’t let your name get ruined by...
Read moreI ordered a small (6 slices) pizza. Cheese and sausage with extra sausage. To my astonishment you pay $13.99 for the crust and sauce. You have to pay separately for the sausage. But wait because extra sausage was ordered you have to pay double the price. So $5 just to have meat on it. Oh it gets better. If you want cheese that is another $2.69. So in total just the pizza was $21. Then add more insult to injury we were given old hard breadsticks that actually crunched when eating. On top of that we ordered cheese Sauce for the bread sticks. They use a 2oz cup. But give you only 1oz of cheese which of course they charge you for it as well. Talk about rip off. They offer a large pizza (12) slices for $2.00 more with all kinds of toppings. Just Wow. Never again will Rockys get my business. All because we can't eat a large pizza we get charged like this. I asked the blonde manager for my register receipt as well. They instead gave me my order ticket. Like really?? We will...
Read moreI ordered heart pizzas days before Valentines Day for myself & husband, as I’ve done the past several years. We were so excited, hungry (ate light all day) for this & once we got there it was a very, very poor experience (similar as in yrs past.) Customers were waiting at the counter & there was craziness behind the counter (as in years past on this special day.) When we finally made it up to the counter they didn't even have our order ready stating, “we need to bake the pizzas yet.” Seriously!!!! this was half an hour past our pickup time!!!! And this was way past dinner time :( We decided to let others whom Rocky’s had lost orders for have our pizzas and went next door to The Chocolate Factory & had our dinner & yummy dessert for much less ($$). See you next year Chocolate Factory :) (Rockys i hope you can get it together cuz i’d like to...
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