Danski — Local services in Ojai

This is a response to Corey Williams from Danski We strive to work with and have a positive experience with all our customers. We primarily sell one of a kind custom clothing, have a clearly posted visible sign on the counter stating our policy that all sales are final, on the hand written receipt and on the credit card slip. In this case you were in our store over an hour, choosing, reviewing, trying on and selecting what you wanted to purchase. These are not off the shelf mass produced items that are easily replaced ,and you were excited about your purchase. Unfortunately we have had the experience of clothing being returned that has been worn and damaged, and then having to inventory and have professionally cleaned. You wanted to return clothes and have your monies fully refunded days later against our store policy. We offered to make an exception, and give full store credit. Unfortunately you refused and have written a...

I have been left with an awful first impression of this store and I won’t be back. The moment the guy in the store realized I was going to think about an item I’d been looking at he literally cut me off mid sentence and just walked off on me, telling me his friend ‘Lisa’ would buy the item tomorrow instead. He was so rude I was stunned as he’d been nice up until the point where he realized I wasn’t going to buy the $320 item. I had actually dropped in to show my son the item and to let the sales guy know I’d think about it . I came back to be courteous go this guy. In fact, I had planned on coming back when I returned from Italy but after the way this guy treated me and cut me off mid sentence like I was trash I will never set foot in this shop again. Extremely disappointing - and bad business practice to disrespect customers in this way. I hate leaving bad reviews because of the karma but in this situation I feel it...

I was initially given pause when they wouldn’t permit us to take a quick pic in the rather outlandish (in the best way!!) jackets.This got me thinking as to why they’ve removed tags from all items.

They remove tags so you won’t do your own research. Because if you were to have the relevant research skills, you’d realize that you can buy this piece elsewhere for half the cost. Or that the piece you’re evaluating is equally likely to be a one-of-a-kind gem, or a Temu jacket.

Examples: fun green coat listed at $250? Found on Poshmark for $110. Pink / orange leopard jumper? That’s Charming Charlie’s brand, valued at $30 online that this boutique has marked up to $160. Multicolor faux fur coat priced at $290? Easily found for $119 elsewhere.

Look - some markup is warranted (it’s a boutique, after all), but this should always be done with integrity and transparency. The current practice seems to intentionally...