8 Hundred West — Local services in Olympia

We lived here for 3 1/2 years and were the first tenants in our unit. an error was made BEFORE WE GOT KEYS. I still have the email that shows we were to move into E202. We had everything from utilities to mail set for that unit, only to be told upon arrival it was D202, with no apology for the mixup. That attitude carried on throughout our tenancy, even though we never paid late and followed their rules. In the beginning, people banged on our walls when we’d make noise while getting ready for work. When we’d complain to the office, we were told that we lived next to home bodies who often complained against us. So, the apartment knew our neighbors had issues with us, yet never told us and made it seem like we deserved the harassment. We were told that we’re all adults and should handle it ourselves. One of our neighbors had an infant, by the way, guess 2 am screams are OK. Over the years, we got notices of rule changes: no large gas tanks on balconies because of insurance changes (the complex has one for their patio grill, though), no lights on the balcony, and so on. The gates there are only closed at night, and every neighbor we knew that had a bike while we lived there had their bikes stolen. can’t store your bike on the balcony, so keep it in the expensive unit you’re renting or consider it stolen. Expect the dog park to be filled with poop - there’s no enforcement. during the day in the summer, your neighbors blare their TVs for hours. Any problems with you, though - gets a nasty voicemail from Cassidy Cobb during your work day telling you to get here and handle it. Let’s get to where we had to sue them. Our last lease was a six month lease. The law does not require 20 day notice of such leases. We are both attorneys and my husband has represented many clients in LL/T actions. Cassidy called us before our term date to see if we were renewing, I told her no, we’re moving out. Then comes nastiness and threats of hella charges for failure to give notice. My husband has to take time from his job to explain to her how the law works. She says she’ll take this to her higher ups and get back to us. We move out, Cassidy says “nothing out of the ordinary” and makes hardly any notes. Almost 21 days later, we get an invoice for almost $2k. they charged August rent, + $700 for new carpet, $150 cleaning fee (never in lease), and other charges. We send a four page letter to them disputing their invoice and cite the MANY law violations. We even offer, as a final attempt to rid them from our lives, a check to cover the two charges we agreed with. We told them that failure to accept means we sue, and being attorneys we will not go to small claims. They rejected our offer, but Nick Parodi, president of Fulcrum Real Estates, acknowledged they couldn’t keep our pet deposit cause - surprise - their office never got the right paperwork. He tells my husband that their attorney says the lease is “tight” so all other charges stay, and if we want to sue them he’ll learn the hard way. When we told him they breached their own “tight” lease in 2016 by failing to credit a month’s rent, so they owe us more, Nick SIGHED and said we could sue! we filed a ten page complaint and had them served. Two weeks later Nick is HURRYING a settlement offer by emailing me then calling my husband just a couple hours later and tells us they have a check for $1152.39 ready to mail. Guess that was the only “tight” paperwork they truly had. Their attorney, by the way, has only litigated unlawful detainer actions for Fulcrum in Thurston Co. You can look up all of their litigation at court, which we did. Avoid them at all costs. Check out the Fulcrum website and notice they serve property owners, not you. For handling “luxury” living, they engage in slumlord-like practices. Didn’t even mention how much the “brand new” appliances broke down. Is this worth monthly taco bar nights (no one goes, FYI) and a big kitchen?? our case no is 121685 if you want to see our complaint. For those still there, good luck and hope you can avoid/defend against their...

Do yourself a favor and look elsewhere.

I was very excited to be moving into a 1 bedroom 1 bathroom apartment at 8hundred West. My boyfriend and I had come in a little over a month ago where we were showed around the complex and a vacant 1 bedroom 1 bath. It was absolutely beautiful! And like everyone else's review here on Yelp, it was the kitchen I had fallen in love with!

They had told us that the one we looked at was not available but one exactly like it would be available in a month. So we took their word and applied online for the 2 application fees ($40 each) and a holding fee ($257.50) for the apartment that was "exactly" the same.

Cassidy had called me two days ago letting us know that the apartment was ready. We were so excited that we both got off work early to go sign the lease agreement and get the keys.

We arrived at 8hundred West where Cassidy let us know the paper work was all ready. Good thing I had asked if we could do a walk through before signing the agreement because when we went to do the walk through the apartment was the smallest square footage 1 bedroom 1 bath. We were expecting the largest square footage 1 bedroom 1 bath because after all they were suppose to be "exactly the same".

40+ sq ft may not seem like that much but when you are paying $1200+ for a "Luxury" apartment, it is. The kitchen and bathroom were way smaller. And as an added bonus we could hear the neighbors below us as we did our walk through. Awesome! Even Cassidy acknowledged the noises and said "Oh, that's weird."

8hundred West was by far the biggest disappointment. The managers falsified information and wasted our time and money because if I had known the correct information on what apartment I was actually putting my money down on I would have never done it in the first place.

When asked for a refund for my holding fee Cassidy said it was nonrefundable since it had been off the market for over a month. When I told her what our expectations were verses what actually was her response was "I didn't think the sq ft would make a difference." Clearly for her it wouldn't be but for a tenant it would.

I would not recommend 8hundred West to anyone unless you literally see the "exact" apartment you are moving into. It was a huge disappointment with...

I wanna start off by saying Cordale is an amazing person and fantastic maintenance man. If it wasn’t for him I honestly would have nothing positive to say. I lived in 8 hundred west for over a year and was well welcome by Cordale and Christine. Unfortunately things turned around once JOSIAH became assistant manager. I was charged extra amount of fees for moving out that does not make sense I EVEN spoke with maintenance and was told half the things I was charged for also didn’t make SENSE! I also moved out of the apartments over a month ago and still have not been giving my move out papers or even been CONTACTED about anything it’s been a month and there are new people moved into the apartment already! Also me stating that I was uncomfortable with JOSIAH and personally did not want to deal with him and my moving out situation I was still told that he would be doing my inspection with someone else turns out Josiah did the inspection by himself. I tried to give this the property a chance and wasn’t going to leave the review but quite honestly why give respect to a company that clearly doesn’t respect you at all. I wanna say thank you to Cordale for helping me with this situation and trying to figure everything out for me but as his title of being a maintenance man he sure in hell...