SpartanNash Distribution Center — Local services in Omaha

My driver arrived at 01:00am and was told to go to the truckstop and wait for a call to be unloaded. He received a text at 4:00 a.m. telling him to come back and report to door 40. He went to door 40 at 3:00 and has still been indoor 40 it is now 11:00 p.m. and he has not been touched.if called every phone number listed for this company including the number that they provide for their unloaders they are the rudest people you ever spoke to in your life. They don't answer any of their phone numbers.in 3 hours my driver will have been at this facility for 24 hours and we have not been able to contact anybody or get him unloaded this is a nightmare.I have been in this business for over 20 years and I have never heard of anything like this. Please drivers do yourself a favor...

Must check in with paperwork, then they will send you to a truck stop. Call you after and put you in a door. Unloading won’t take long, but you will wait 4-8+ hours to get your bills. Lumper fees are outrageous. Most likely won’t get detention pay. Probably the slowest and most disorganized grocery distribution warehouse in the country. Docking is crowded and very tight. No restrooms, no vending , no driver services of any kind. Before booking another load here detention pay would need to be negotiated in advance, don’t make another appointment on the same day. You won’t make it. It literally took less time to pick the load up and drive it here from Michigan than it did to...

All grocery warehouses are terrible deliveries, it's just the way things go in our business. This location wasn't the worst. The guard was pretty friendly. He let me check in at 10:30 p.m. for a 2 am appointment. Went to the receiving office to check in with the lumper desk and got put in a dock right away. I've found that with most of these places if you walk in with a decent, friendly attitude they will at least treat you decent in return. Took them 3 hours to unload and break down one pallet. Lumper fee of $65. There is no on-site parking but there is a street across from the facility where trucks can park for the night. I never looked for or asked about driver...