Paris Ace Orange Beach — Local services in Orange Beach

We are on our first trip to Orange Beach, ever. Yesterday we stopped in to grab wall anchors and a screwdriver. 🪛 Then I grabbed a pair of flip flops. It was a great experience. The same woman who directed us to the repair items yesterday, and was nice enough then, was working the counter when I went to return the flip flops today. We didn’t know that they close at 6pm and arrived at 5:55pm. Well, she was about as nasty as you can imagine today. Quite the opposite of what we have experienced on our trip. Really unnecessary attitude just because it was the end of her shift and I did NOT appreciate it or deserve it. Great little...

Despite a state-wide mask order, and door signs requiring masks in the store, the cashiers who interact with every customer do not themselves wear masks. The conscious, shameful disregard for customers' safety incurs a four star penalty on an otherwise 5-star store.

Otherwise, it's convenient for Orange Beach denizens. They have a wide selection of same or similar items you find in the big box chains 25 minutes away. Prices are about 10% higher. Employees are extremely helpful and seem to always know where items are located. Parking can be tight when store traffic is high, as in the aftermath of...

We own a condo in Orange Beach. We have shopped there consistently since we moved her a year ago. Today my wife went to return a caulk gun which we bought there and never used. The lady working the register (named Micky) was extremely rude to my wife. She accused her of returning a caulk gun that was used. That was simply not the case and we were insulted. Ace just lost a good customer over a caulk gun that cost 12.99. After some persistent and embarrassing comments to my wife, she took the product back.

We won't be back. Taking our business down the road to Orange Beach...