There is only a one star option but I am extremely upset and I am a frequent Kroger shopper and I will never shop at Kroger again . Had received a Nut cracker and Wine Opener and they were brand new never touched straight out of the gift bag from my House warming party gifts and Kroger has in the past returned things for my OLDER family members I also feel discrimination was at hand as they were all giggling and talking behind the counter and kept looking at me so I told them I want to speak to a manager she says I can't return anything over $10 dollars . Ummmm Normally when you have a house warming party people do NOT give you receipts that's kinda standard I thought I mean and who wants to go and ask the person who bought it for it that's just rude so yea I offered my license and everything and they were so ridiculous about the entire thing ..... why can walmart and Target and even little business return something without a receipt and yet A huge business like Kroger can't ??? Won't ever return and give them my business and I'm in there weekly almost . No more though .... don't try and return anything without a receipt because they will act like you stole it and give you a ridiculous speech unless you are OLDER then you aren't judged ..... I will be calling corporate . Susan Murphy says that they don't want bad reviews for the store yet they allow stuff like this to happen ... shame on you Kroger...
Read moreGas over $4 bucks a gallon, so a few of us carpooled, no buggies upon entering store so we grabbed two from the parking lot and was just going to separate at check out..... well when we got into the check out line the bagger said there is a limit on said item, we explained we were from separate households and when we came into the store there were no buggies so we shared, even offered to show identification to prove we just rode to the store together and manager Rocky refused to honor sales ad! Walked out left two buggies of groceries at the checkout line. Went just down the street to HEB , much better prices and selection... and the manager gave us no drama about our "limits", we were within the limit at both stores! Kroger lost a 400 dollar sell (just my part) to HEB today, because of arrogance, I ain't the one. We will not be grocery shopping there...
Read moreJune 11 at approximately 8 pm as I was checking out I noticed that the checker Taylor appeared to be upset with the customer ahead of me so I asked her how her day was going but received a dirty look and no reply. I told her that I hoped she had a better day and she spun the carousel throwing my groceries on the floor. I told her that that was unneccesary and was told that if I didn't like it to talk to the Manager Jon who was checking on another lane. I told Jon what happened and he said Oh My Oh My!!! I have been a Kroger customer for over 40 years due to the fact that Krogers is partially employee owned but I intend not to be treated rudely by some apparent juvenile delinquent and I am inclined to take my business and my families business elsewhere. Customer service-----I don't think so !!!!!!! Taylor is a detriment to...
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