Money was stolen. Lies were told. The level of incompetence in solving a problem that resulted in me figuring it out for myself at a loss of $28. All because by phone nor in store no one understood the word esim. Associates do not have the ability to call customer service and ask for help. Should I say he refused to when i asked him to. Literally kept hitting buttons for an hour to still not accomplish anything. Told me don’t be belligerent for asking to call customer support. I will be putting this statement on all social media platforms. While stating at the end of the post for people to just go straight to Tmobile only....
Read moreThe work is here if you have any problems with your phone that you get from they help you with no problem solving the problem. They have all the patience in the world to answer any questions that you have about any phone that purchase from them all if you have another phone that you're having problems with they don't mind answering questions on them as well. They all in my perspective respectful persons I would recommend Metro PCS anyone...
Read moreI went in the store couple days ago, gentlemen in the store name MARCUS apparently a district manager refused to help me because he was so lazy and did not want to help look up my account after I gave him even the six digit code. he was so rude not wanting to help. Now I been in there before when BUPI manager worked he loved to help, and gave you the best deals on how to save money while having the...
Read more