Tabletop Game Shop — Local services in Orland Township

Horrible customer service and a horrible place to buy anything pokemon related. They charge 2x normal msrp on products instead of what they are actually worth. Price gouging just like the scalpers they are. Plus the guy behind the counter didnt even get off his phone to ask me if I needed help with anything. Horrible shop. Edit: There are a lot of different ways to have better prices than to contribute in scalping or as you call it "pricing based on the market". I have seen plenty of shops lower prices if you rip the packs in stores. If youre just in it for the money instead of the love of the hobby just say so. Don't try to justify charging more than 2x the price of something and pricing normal people out of the hobby. Just a den of...

I visited this card store recently, and the service was disappointing. I was “ assisted” by a taller male with glasses and a beard who was consistently rude, seemed annoyed with my questions, and came across as condescending. I stuck around to see him interact with other customers and he gave the impression he just wanted everyone out of the store so he did not have to work. It's unfortunate when a simple shopping experience turns into a frustrating encounter with unhelpful staff. I have warned all my friends and we ultimately decided to go to other local card stores to compete in events specifically to avoid...

I was excited I found out about this place on FB because my son loves Pokémon and Yugioh! He's a collector and gamer too! So we went in to check out the place for the first time. We weren't greeted upon entering and when my son inquired about trades with the employee at the register, he was nonchalant and not interested in holding a conversation There were no other patrons in the store to warrant that behavior. We had to say, "Thanks, have a GOOD DAY!" To which a reply wasn't even given then! Horrible customer service and now my son is disappointed in a place he was super excited to patronage. We...