I've been a WHBM customer for over 15 years, but my recent visit to the Tucson La Encatada location left me deeply disappointed. The store itself is quite small with limited inventory, which already made browsing difficult. What stood out even more was the attitude of the sales associate. She seemed visibly annoyed and made no effort to engage or assist.
Immediately afterward, I visited another upscale store in the same shopping center and was warmly greeted by staff who were attentive, friendly, and genuinely helpful--a stark contrast from WHBM.
Sadly, this experience has made it clear that I won't be returning to this location. There are simply too many other options where customer service is valued. I value my hard earned money and will spend it where I am at least treated respectfully regardless of that days dollar...
Read moreI am normally very happy to shop at this beautiful place but just now I had a bad feeling. I went inside the store and staff were talking amoung themselves. Nobody greeted me. I looked around the store and staff kept talking to themselves. I guessed I looked like I could not afford the clothes there! I walked out and nobody said nothing. Sorry, I was do disappointed but I wanted to ran out of...
Read moreWhite household black market is amazing. Not only do they have clothes that are fashionable, stylish and fun to wear but they honor all sizes at great prices. They also have an outstanding staff that take the time to get to know your individual needs. Adriana at the Tucson store is one of the main reasons I...
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