There was one really sweet girl there working who did my momās nails. The other two girls just seemed like they were more worried about helping each other out to do their nails, and just getting to do their own nails cause she really rushed on me and I told her my cuticles were really bad. She didnāt even cut half of the cuticles in the back, she did a couple nails on the side and that was it and itās been four days and my polish is already starting to come off 4 nails and I really donāt do a lot. Very disappointing! When I first looked, I saw 4.9 for your reviews so thatās why I went there. I I am in Google now and I see 4.4 stars Ican definitely see why. Cost an awful lot of money for the service that we got. I also prefer salons that have the massaging chairs and I think the chairs you had were quite...
Ā Ā Ā Read moreBe aware of cancellation policy. I was aware of the cancellation policy for no-shows. However, due to an accident, I ended up in the hospital, called to cancel appointment an hour prior, right after accident, explained, what happened and still got charged a cancellation fee. I understand no-shows, but when emergencies happen, this is ridiculous. Itās more about the bottom dollar than it is the customer! Salon is a nice salon, A few issues with my nails chipping, but still kept coming back. This is the last straw. I will not be back, nor would I ever recommend. I am in a customer service business also and this would not be how I...
Ā Ā Ā Read moreI made an appointment online and did not get the services I requested. I ask the manicurist what type of pedicure she was giving me and she said a regular one. She was scared to use the cuticle clippers on my toes and hands. When she realized she made a mistake they gave me a free upgrade on my manicure. The owner, Lindsey was watching and could tell I was an upset with the service. When paid, I left and called the facility. Lindsey said she would make the service right if I could come back. I chose to go back but in the morning. Lindsey agreed but by morning time, she was a no show, would not return my phone calls. Very...
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