Oxford Tire Inc. — Local services in Oxford

Monday I purchased a set of tires from Walmart. Tuesday October 12, 2021, we drove 500 miles from K.C. to Oxford, on our way to Panama City, FL. Wednesday woke up, checked tire pressures, left rear was low and saw a screw in it. Went to Walmart, they said they couldn't patch it, due to where the screw was located in the tread and that the patch would not hold. They said the tire needed to be replaced. Walmart did not have the tire and would not assist me by calling another Walmart to see if they had it. Happened to find Oxford Tire. These guys know tires! Great people! 45 minutes and $20.00 later, we were rolling down the highway. 6 days and 600 miles later, the tire has not lost an ounce of pressure. Sorry I did not go there first! Need new tires or a tire repaired, go see these guys! They can repair other issues too. I highly recommend Oxford Tire. Update #1, We are back home in K.C. It's now been almost 3 months and over 3000 miles. Tire has not lost 1psi. Thanks again Oxford Tire!!! Update #2: it has now been 1 year and 11 months and 16,000 miles. The tire pressure in the repaired tire is always consistent with the other 3 tires which indicates no loss of air pressure! Great job Oxford Tire!!! To the people of Oxford, MS., you have know idea how lucky you are to have such a great place to take care of your tire needs. We used to have a place like that in my town but he long since retired. Support these guys, they deserve it! Final Update #3: I sold my Escape 3 years after having a tire repaired, never lost 1 psi. Never had to add air. Great job! If I lived in Oxford, I would never go anywhere else! Places like this are far and few between. Thanks again...

I brought my car in to get my front end aligned. While I was waiting, every person that I saw come in and out "needed work" done to their car - new parts, replace this, etc. This made me a little suspect, because this is a college town and it's easy to take advantage of young people who don't know a lot about cars.

While I'm waiting, they start making a fuss with each other about parts for my car. I ask one of the mechanics what was going on, and he said, 'You need new parts or it's going to fall off.' They initially weren't being clear about what they thought was wrong with my car, though they did have someone making calls trying to locate these parts they weren't telling me about. I went to my car while it was up and even still the mechanics would not give me a straight answer as to what they claimed was wrong. Eventually I got one of the owners (I believe) to give me the list. Not surprisingly, one of the parts they wanted to replace was replaced by my own hands not but two months ago, so I know there was nothing wrong with it. They then quoted me a total of more than $400. I told them to bring my car down, and they still charged me fifteen bucks.

Between the manhandling of the situation, the poor communication, ordering parts without asking me if I wanted them, not telling me what was wrong, and telling me to replace a practically new part, I don't recommend these guys under any circumstances, unless you want a few hundred dollars of new parts. Go somewhere else,...

Dropped my car off for a valve cover repair & new cabin air filter. They hardly spoke words to me when I was there giving them the keys and telling them what's wrong. They held my car for 48 hours and never once called me saying anything about the progress. We call them today and find out they've BEEN done with the repairs and we can come pick it up. Wonder if they ever planned on telling us at all, sure didn't seem like it. I magically have a coolant leak that I definitely did not have upon drop-off. A drip here and there, yeah, but somehow now it's steadily leaking and I have a puddle under my car that I never had before. They mentioned this leak on the phone when we called, and they offered to repair it. I absolutely would not let them do that since I didn't even have the issue before I dropped it off. On top of this, I now have even worse fumes coming from my vents, and a mysterious new noise coming from the vents when I turn the heat or AC on all the way. My car was SILENT before I took it here. Sounds like a fan waring out. There was also condensation on the inside of my windshield when I got in the vehicle which makes me wonder if they left my car idling for a while, not sure.

Anyways, I will never come...