Shearz & Beerz — Local services in Palestine

My husband has been visiting this salon for about two years and had never encountered any issues until today. Heck even our friends and family go there. I must admit, I will give them credit where credit is due. My husband, bless his heart, is not a fan of confrontation. He usually tells me about any problems and I handle them. When he got home, I noticed something wrong right away. His usual haircut was completely different. This man has been getting the same haircut since he was a teenager. It was short on top and not faded at all, which is the complete opposite of what he usually gets. I called the manager, and she was incredibly helpful and handled the situation brilliantly. She even offered for them to fix it. We went to the salon, and the person who messed up his hair originally started kinda arguing with me and I felt like she wasn’t in the best mood. I know nothing about hair terminology, but whenever you think of a fade, you think of it being a “1” and going up into something longer. My husband even showed her a photo of what he wanted. She swore up and down that she faded my husband’s hair. She didn’t seem happy to redo his hair at all and didn’t...

Well, I walked in and was greeted by Madison right away. Normally, it takes me a long while to get adjusted to new places, but I felt at ease here. The atmosphere was laid back. Folks were just chatting away. Soon... I was too. Madison made me feel like I was her ONLY client ever. She took the time to help me select and adjust how I wanted my hair. On the plus side, as if the whole experience couldn't get BETTER, I enjoyed a nice cold adult beverage while getting my hair cut. Thank you again Madison for shearing this sheep and I WILL...

UPDATE: 3 years ago I gave this place 5 stars but over the past 3 years my husband's experience has gotten worse and worse. Mel is often very inconsistent and often not at work on the weekend when he goes to get cut. Then when she is there the wait is over and hour and often she messes up the list and calls people out of order. My husband just walked out after sitting for almost an hour and half just for Mel to skip his name and move on to someone that came in after him. It's always something and shouldn't be so hard to get a basic...