I DO NOT recommend this place for women of color. This was my first time visiting and I had hoped to make this place a regular spot to get my nails done as I am new to the area. Absolutely not. I walked in and there were several white customers waiting around. I had an appointment at 9AM. I walked in and was not greeted. I went to the counter and stated I had an appointment and gave my last name. No feedback. The woman at the desk asked another person if they had an appointment and then several others if they had an appointment. After asking eveeeeryone else about their appointment or how she could help them, she then asked me what my name was again and confirmed my service. Interesting. She told me she herself could do my nails and I was taken to be seated. She did not converse with me the entire time except for to tell me to insert my hands into the UV thing after applying each layer of gel polish and then after she was done to tell me who could assist me at the counter to checkout. She talked with her coworker next to her majority of the time. My original polish was red and I changed it to this powder blue color thats pretty. I noticed the red color was not entirely removed by her and she painted over it. Not sure how you miss that looking right at my nails, but anyway. I was not asked if I liked my nails, the shaping, the length, nothing. The edges are rough on some nails and the polish looks terrible on some fingers. The length of my nails don't match. I think the work is sloppy and absolutely no attention to detail. At this point I was just ready to get out of there as it was very clear I was an inconvenience and how my nails looked was the least of her priorities as my nail tech. I felt very unwelcome. I don’t know the nail techs name as there are no name tags and she never told me her name. She has black or brown hair with...
Read moreRecently relocated from NY and was looking for a new nail salon. Let me tell y'all, the name here does not disappoint. Everything gave a luxury feel, from the attentive staff, service options and environment, to the wine I was offered. The pricing was quite reasonable and I was treated with courtesy and care. I will also say, that I appreciated that the staff spoke and understood English. Before you come for me, understand its not about race or anything like that. Lord knows my family is a beautiful mix. Instead, as a business, while celebrating their culture with music and the esthetic videos on the tv's, my tech and his partner who did my husband's pedicure spoke to each other in English, so we didn't feel left out or spoken about. Coming from up North, you don't always get that same courtesy. I look forward to returning soon. Tim and Cindy are...
Read moreI love to share my exceptional experience at Luxury Nail Salon, where I received outstanding service. The staff members are not only incredibly friendly, but they also demonstrate a commendable commitment to punctuality, ensuring that appointments are adhered to without delay.
As an individual who frequently engages in nail design, I have had the pleasure of working with Tim, whose meticulous attention to detail makes every visit feel unique and personalized. His dedication consistently makes me feel like the most valued customer.
The pedicure services provided are among the finest I have encountered, showcasing the salon’s commitment to quality and customer satisfaction.
Based on these experiences, I highly recommend Luxury Nail Salon for anyone seeking top-tier mani...
Read more