Smoothie King — Restaurant in Florida

I have come to this location a few times. In particular, I came there on November 3, 2021, sometime after 5:15ish. I was surprised to see only one worker there, it was hard to hear her. I believe it was due to her mask. I ordered my smoothies and pulled up, no more than maybe 3 minutes later, another called pulled up in the drive through. The young lady had to pause what she was doing to answer the drive thru. I was not happy with the amount of time I had to wait, it was decent for the young lady alone doing it, but why was there no one else with her? It was hard to tell through her mask, but if I am not mistaken, she was a minor by herself in the store. I DO NOT RECOMMEND ALLOWING YOUR TEENAGER WORK AT THIS LOCATION. As I was about to pull off, another SMOOTHIE KING worker was trying to cross the walk way with her FIREHOUSE SUBS in her hands. She is a shift leader I know for certain, I’ve been here before and have witnessed her taking orders ONLY and not helping her coworkers and she says to me “sorry sir, it’s just gonna be a little minute…we have a few smoothies ahead of you” If she would help, instead of stand behind the register, smoothies would be made faster! It’s one thing to be short staffed, but that was just a lazy worker leaving her other worker on duty to do all the work. I am not pleased with my poor experiences at Smoothie king of palm coast, and NEVER...

Not the best experience just now… My boyfriend went in and got the small mocha energizer smoothie with cold brew and he did not like the flavor when he came out, so I went in for him to return it and just get a refund and the general manager, miracle strong, was trying to help me by asking if I wanted another drink made so I told her no and I just wanted the refund. I could see some attitude as she was going over to the computer and asking me if I had the receipt. Jo, the employee who rang him up and made the drink, did not give him the receipt so I had nothing to show them, but it had just happened two minutes previous. miracle was taking her time and finally decided she was going to look up the previous orders and they finally found our order but still wouldn’t put the refund back on and we’re taking their time so I thanked them and said I was going to leave and Jo gave me lots of attitude and was extremely rude with his sarcasm. I probably wouldn’t have written this review if it wasn’t for Jo. Extremely unprofessional. I was shocked the GM was so hesitant to put the refund back on and took her sweet time as well. Jo was acting as if he never even remembers my bf coming in at all. All around back experience and I didn’t even get the drink back that we paid for. No refund, no drink....

This smoothie King is disgusting. It’s so horrible and it needs to go away. It is no place for it to be in palm coast at all the caliber of the people that they are horrible. This is the second experience I’ve had at this movie. The first one was a pregnant girl who was so horribly speaking unprofessional while customers were ordering smoothies. This happened like two weeks ago, and I let it go the fact that she was speaking so nasty like the way she was speaking with inappropriate language at work was disgusting now I just left there. I did Online order and came to pick up my order late and I asked them to make it over the response from the team that worked in there today is disgusting. The young lady that was there threatened me. She’s horrible with her job when I asked a manager they would not even give me that information. I don’t know if this movie is owned and operated franchise or corporate, but somebody needs to coach this team this team lacks professionalism etiquette And just customer service overall at this particular location is...