I had an awful experience at the spa and i would highly not recommend it to anyone. It was my first time coming into this location, we previously go into their other location that has closed now. Firstly, the massage therapist did a terrible job and refused to listen to what i was saying when I told her it the pressure was too hard, she continued with the same pressure, I already have a chronic back issue and it made it so much worse but that was still okay it happens, but the problem arose when i went to pay. I was in a rush since i had to get somewhere, I asked the receptionist if i could get the venmo to tip, she gave it to me and i opened it and decided to pay when i got into my car. This lady followed me to my car and kept telling me to pay right now, and stood there and would not let me in the car, I literally felt harrassed, i told her im in a rush and i will send the tip as soon as im in the car (I have done that previously without any issues), she kept insisting i come in and tip with a credit card, i told her i have my venmo open i just need to get somewhere, however she continued to harrass me and told me to come in to tip with a credit card and tip at this moment. I have never felt more uncomfortable ever. This lasted for about 15 minutes. I honestly did not want to tip with this behavior but i felt as if it was unfair so i tipped 15%. I always tip 20% or more but this situation made me so uncomfortable. Half an hour later, this lady calls me and tells me to tip more, i told her that i was not satisfied with the service at all as now im more sore than i was before and her behavior really shook me, she continued to guilt trip me and tell me that people pay more than 25% and i should do more. this went back and forth for another 10 minutes. I understand the tip culture especially with these services, but it should be understandable that tipping is optional and no one should be harrassed or bullied into tipping. And mind you, this was all at around 10pm. It is safe to say i will never go there again .I never write reviews but this is so unacceptable and i would not want anyone to go through this. TERRIBLE...
Ā Ā Ā Read moreI donāt usually write reviews, but I just had to share our experience at AVY Spa Palo Alto. My mom had been suffering from a terrible headache for over a week, and nothing seemed to help. The pain was so bad she couldnāt even sleep, and I could see how much it was taking a toll on her.
Desperate for relief, I decided to book an appointment for the Headache Relief Therapy at AVY Spa. From the moment we walked in, the calming atmosphere helped ease some of the tension. Lia, our therapist, was incredibly caring, professional, and attentive to my momās needs. She explained the whole process and made sure my mom felt comfortable during the session. And the results?
My mom walked out feeling completely pain-free, something we hadn't expected after such a long stretch of discomfort. She was finally able to sleep through the night without the constant headache, and we couldnāt be more grateful.
If youāre in the Mountain View area or nearby and struggling with headaches, stress, or just need some serious relaxation, I highly recommend AVY Spa Palo Alto.
Liaās expertise truly made a difference, and weāll definitely be returning for...
Ā Ā Ā Read moreToday, I booked a one-hour deep tissue massage at Avy Spa for $90. The spa has undergone a recent renovation, resulting in a clean, warm, and inviting atmosphere. Avy Spa is conveniently located in Palo Alto, California, in a desirable neighborhood. The massage therapist provided a highly professional service, leaving me feeling relaxed and even falling asleep during the session. I inquired about the availability of hot stone massages, and the therapist informed me that they offer this service. As a complimentary gesture, she allowed me to experience a hot stone massage. After a week of long work hours, I found this massage to be rejuvenating and provided me with the energy I needed to tackle the upcoming weekās workload. I highly recommend Avy Spa for anyone seeking a relaxing and therapeutic...
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