Beautiful as always! These flowers are a showstopper and my pictures never do them justice. They come as they have them pictured on the website. I ordered same day and they arrived right on time! This is a very reliable florist with EXTREMELY unique arrangements that make sending flowers a memorable gesture. Their website ordering communicates via email through all the steps of the ordering process. You receive an email when you order, when your order is processing, and when your flowers are delivered. This is very handy for me because I don’t like to worry about whether or not my order will be on time (especially when flowers are sitting in the Vegas heat). If I had to have a complaint, the only thing I can think of is about the branding. I do wish the branding was a bit smaller or not a monogram. As a monogram (with monograms being trendy now) it looks a bit like you may have gotten the recipients name wrong. This is me nitpicking though and it certainly will not stop me from being a lifelong customer. This company is very deserving...
Read moreIf you are looking for the least expensive floral arrangement, this is not the business you’re looking for. If you are looking to send an arrangement that stands out and makes a lasting and substantial impression, then JLF is the business you want. I have used JLF several times and the arrangements have always been stunning and met by “ooh and ahh” reactions.
I know this review probably reads like bad ad copy, but I’m ad libbing this review based on my personal experience. I like different florists for different occasions, but JLF is something I reserve for special occasions.
One time there was a problem with one of my orders. Without getting into specifics, I’ll tell you that JLF over-performed when it came to curing the issue. When you charge what they do, I guess they feel the need to perform, and they do not disappoint!
In any business it is nearly impossible to have 50+ reviews and have a 5.0 rating. I am obviously not alone in...
Read moreThis was the best costumer service experience I have ever had. This company went above and beyond what they were required to do. In fact, I was the problem (yes, the customer is not always right). And everyone was kinder and more compassionate than I deserved.
I really appreciated the care and thought that went into making sure the recipient and myself felt heard cared about. It was very clear we were not just another “number” or “sale.”
The company not only does incredible, art installations, but they are about nurturing relationships and making sure their clients feel well cared for.
What started out feeling like I would not want to buy from them again ended in me only wanting to work with them moving...
Read more