Adult Superstore — Local services in Paradise

Absolutely horrific experience. If I could give negative stars I would . I Went to visit the location on Tropicana & Valley view on 8/27/19 at around 3:40 am with 2 female colleagues of mine. Upon arrival everything seemed fine we went up stairs first to use the restroom before shopping, after we used the bath room we proceed to go back down stairs where we got extremely uncomfortable, the woman working down stairs was a bigger, middle aged white woman. She seemed fine at first , she asked us if we needed help with anything & we kindly said no since it was our first time in a store like this and we where not comfortable talking to her about what we needed. I picked out a item after we looked around for about 15 min & then moved to the other side of the store to find one more thing. Well I was looking for the second item to my surprise the middle aged woman working yells from across the store in a very nasty tone of voice “ well are you going to buy that ? “ if not put it down & get out “ I was shocked, taken back for a second I said excuse me ? I’m still looking around if you don’t mind ? “ she then got vulgar & proceeds to walk towards us. I told her that is no way to talk to a paying customer , when she said “ I can talk to you anyway I want if you don’t like it get out of my store.” I was horrified considering this was our FIRST time in a shop like this & we expected these people to be understanding, not harassing bully’s who have the nerve to approach anyone let alone a paying customer with that type of demeanor. I asked her for her name & her managers phone number but she refused, got even more nasty & yelled at us to leave. Well walking out she then had the audacity to tell us “I’m sick of you guys coming in here & doing this “ again shocked we turned around & said “what , this is our first time in here” the wack job then insisted that we’ve been in there before & that she’s kicked us out before ?!?! The Lady is a complete wack job & any company that stands behind the employees acting that way is not acceptable . I’ve worked in retail & in customer service for years & would never fathom to treat any client like that even if they did something to actually provoke it. This woman should not have a job & I would love to talk to your manager or some form of customer service to express further about this...

So, it pains me to leave a bad review for such an outstanding store. However, a couple of their employees just completely lack common sense. And if the story I'm about to share is truly the way the store owners want policy enforced, then the owners lack common sense as well. There's this epidemic going around called covid. It's screwed a lot of businesses up. We are transplants from California. since transplanting, my wife lost her driver's license. She was able to get into lockdown land's DMV and request a copy of her driver's license. We are waiting on the actual little card to come in the mail. In the meantime she's got three pieces of paper that she carries around that make an expired driver's license current. We just tried to go into the store and had a pretty good shopping list (and by good I mean huge) which has items that we've been waiting to get until Christmas time. Now, bear in mind that my wife and I are much closer to 50 then we are 40 years old. The little guy behind the counter wouldn't let her into the store because she had an expired hard card and the current paperwork that makes that hard card valid. That was the second time this has happened at that particular store. We both have tattoos older than the clerk that wouldn't let her in. Now, I know business is booming at the sex shops because of covid. But is it doing so terrific that you can deny entry to a $500+ dollar order? You certainly don't face that much scrutiny at the polling booth. I understand that they go above and beyond to keep minors out of the store and I respect that but as I said we're both just about 50 years old, there's no way in hell we could be mistaken for 18 or under. I will only let people disappoint me so many times. As great as their inventory is, twice disappointed is too much for me. We will be taking our business (and we are freaks, so it's a lot of business) elsewhere from now on. I do hope the owners read this and make adjustments. It still won't...

I am a licensed psychotherapist who specializes in trauma victim recovery. I have so many patients and couples that struggle with comfort with their own bodies, feel avoidant/uncomfortable talking about self-pleasure, and past sexual trauma has robbed them of their right to the enjoyment of intimacy.

For so many sexual trauma victims, its incredibly difficult to feel safe inside of their own bodies— and to be able to mentally separate violent touch from safe touch.

There is an exceptionally conscious and deeply informed employee named Tara, who shared some great ideas for helping victims of sexual violence start to explore at their own pace.

She shared with me how she patiently and gentle guides folks in selecting products and how to utilize them within their own comfort zone. Apart from an extremely knowledgeable sex educator and victim advocate, she struck me an outstanding human being with a deep compassion for others.

I consulted with her about arranging her support for a patient on my mind, but it sounded that she will be moving on from her position. What a profound conversation I had with a gem of a person!

The folks shopping in the store were diverse in gender identity, preferences, cultures, and from all walks of life. My experience was outstanding and it gave me a ton of ideas to assist couples in sex therapy, as well.

Tara, thank you for...