Merison's Home Furnishings — Local services in Paris

Merison's store, Paris, TN. I called the store to ask a representative to come look at our sofa recliner which appeared to be leaning to one side. ADAM came to our house and explained the situation to us and told us he would definitely take care of the problem which only requires more stuffing in the cushions. ADAM went above and beyond with kindness and even helped us move a rug in the area of the sofa. His help is appreciated so much. You have an excellent employee. Norma Phifer Paris, TN.

I would like to follow up on this review. BRANDON and CODY brought materials today to make our sofa more comfortable. After adding stuffing to the sofa, they recognized an additional detail that could help with the problem. They stated they would report this to Adam and get back with us. These two gentlemen were very nice and professional while here. They also helped straighten a rug that I had furniture sitting on that was too heavy for me to lift. I appreciate these men on their...

I live in Michigan, and was looking to order an adjustable bed for my senior citizen brother in TN. I had no luck with 2 other furniture stores in Paris,TN. They wouldn't take a payment by phone with my debit or credit card, and were very lacking in customer service skills, to put it mildly. THANKFULLY, I googled and stumbled upon Merison's website! I called and spoke with Hannah, who was sweet, polite, professional, and went out of her way to help me! I purchased the bed he wanted (by phone!), and when I came to town a week later, I went into their store and bought him a dinette set and another bed for his spare room. Cody and Trey, who delivered all the furniture were wonderful! They were friendly, quick, personable, and extremely helpful! I highly recommend Merison's for your furniture needs! They are a caring and...

I had a handle break on my recliner. I called the Merison’s store in Paris Tn and talked to Adam Smith. I told him what had happened and he said he had the part’s in stock and would be glad to come fix it for me. He called the morning he was supposed to come to verify it was still ok to come. He was here exactly when he said he would be and had it fixed in 10 minutes. He was very polite and did an excellent job with my recliner. He asked if there was anything else he could do while he was here. He is a great asset to your company and i told him i would be seeing him soon to purchase more thing’s. Please acknowledge Adam for his kind and courteous service. He’s the reason ill be coming back to your store. Thank you....