Woodcraft of Parkersburg — Local services in Parkersburg

Woodcraft has some of the nicest people working for them that you will ever encounter. Christie was especially helpful during some email back-and-forth. I've placed both online orders as well as in-store pickup orders and everything has gone great. I'm pretty sure I have multiple accounts though - some by street address, some by phone number, as the email address account I signed into only showed one old order from 6 years ago (!) It would be nice if all the various orders / accounts could be combined into one.

My only complaint is that the online version of the Woodcraft Magazine has a bad e-reader system. Bad enough that I had to ask for a refund as it was unusable. Caveat - I did not use it on a tablet or phone, just on a computer. And by bad, I mean bad for me. So - Full screen or tiny preview, no in-between. In full screen mode you can view facing pages, or just one page at a time. If you choose one page at a time, you won't be able to enlarge it from there. With the width of modern monitors, there isn't any real print-size advantage to viewing one page, or two at a time. The bottom line is the combination of the size of your monitor and the limitations of the Woodcraft Magazine viewer is going to mean that you can't effectively enlarge beyond that, unless you click to view individual images of pages, in a new browser tab. Really, trying to duplicate the metaphor of turning pages seem archaic. It looks good, but isn't that usable as it limits zoom level. A vertical scroll of the pages, like ANY OTHER DOCUMENT that you would view on your computer would be a nice option. I get that Woodcraft Magazine may be using this e-reader as a primitive DRM system, but it is clunky and weird that they don't let you just scroll the pages, at least...

Would give it no stars. Bought a set of Woodcraft brand plans cannot finish the project because the components are not available as prescribed in the plans. $200 invested in wood and parts, project is 95% done and cannot be easily deconstructed without ruining bought and paid for parts as well as the project itself. Project cannot be complete without major redesign. Tech support couldn't even find the plans I was referencing when I called Said he would call me back, I had to call a second time to follow up. No further questions about the plans, not sure if he ever found them. Go the convenient excuse that he was just getting ready to call me back. Only solution provided was a $12 credit for the plans. Really..............If Woodcraft is going to sell plans then they need to ensure their accuracy. Clearly not a company that stands behind their...

It's a woodcraft...so pretty much what you would expect with extremely over the top high pricing on lumber by the bdft and considering it is THE WOODCRAFT in the town of the parent and founding company I would hope for more. Their selection of power tools is limited to one or two models of two or three brands and always the low dollar $800-1500 or so range with a few 2000+ exceptions.... definitely not a place to go power tool shopping if u want to see anything significant....pretty much everything they have is a base model of nicer equipment. Better than craftsman, but bare bottom of the quality hobby / low end professional equipment you would expect or hope.for at a true wood...