My experience here was excellent. As a project manager in the construction field, I tend to be very picky about purchases and how things are done. I had to order my shed with the roof shipped separately, as I have a carport and I wanted the shed behind the back of my the carport. (see pics). There was a 50/50 chance I would have to deconstruct the thing and put it back together.
Jenn was the sales rep I worked with. Stellar. %100 hassle-free sales experience. She guided me through the design process. I asked for a couple of modifications of the standard offering. Post-delivery; Had a few missing/damaged pieces, she was prompt in following up and resolving this issue. Sales & customer service boxes; Checked off. Jenn is absolutely fantastic.
Jeff delivered the product. He had to squeeze the new 8x12 shed underneath a carport. Jeff got it through with 0 issues (it was a tight fit, and harrowing to watch). He was slow, methodical, and didn't rush through it. I'm very much impressed. Delivery and cleanliness boxes; Checked off.
Matt assembled the shed. While I did not meet Matt, he left me with hand written directions to make it easy to install the roof. Matt and his team took this extra step, which I very much appreciate, as the sheds do not come with plans (understandably). Workmanship and care boxes; Checked off.
I spent about 5-8% more on average than some other bids I shopped out, but I don't believe I would have received the same quality and experience that Pleasant Run offers.
Thank you Pleasant Run Structures for the truly pleasant experience!...
Read moreAmazing customer service and quality product! Highly recommend! We ordered a cabana structure from Pleasant Run and everyone we dealt with was helpful and well informed about the products and options. The delivery - all in one piece - was pretty amazing! The install was seamless and Jim was courteous, and efficient. Did some touch up paint, installed the base panels. And while a few shingles fell off during the travel to our home, they were replaced in a few days without any follow up. It is a beautiful and well made structure that we will enjoy...
Read moreSpring of the pandemic there was a run on playgrounds. A few places I contacted did not even call me back. Sets were also back ordered several months depending on brand. We loved the Rainbow display at Pleasant Runs. My daughter was able to play and pick the playground that suited our yard. Purchase was easy over the phone with emailed confirmation and receipts. Delivery was supposed to be 6 weeks but actually came early in 5 weeks. 2 guys came to do installation and everything went smoothly. I highly recommend them for Rainbow...
Read more