I have been a O'Reilly customer since the late 1980s. I have never in my life been to a parts store that was so consistent in getting me the wrong part. Every time I go to the Paulsvalley, Oklahoma store I can guaranty I'll get home with one or more part that's completely wrong, not even for my vehicle. So I've stopped going to the Paulsvalley store all together. Now I drive all the way to Ada,Oklahoma which is a 30 minute drive to a complete different town so I can buy my part from a competent store. I do like the prices and quality of O'Reillys parts and will continue to buy from them. I refuse to deal with the Paulsvalley store ever again. My last dealings I had to drive back 5 times in one day for different parts. As for the Ada store I have never had any problems at all and they people are really good at what they do and very...
Read moreI was making my way home to Dallas when my tire light came on. I exited the highway to put air in. As I was putting air, I could hear a steady hiss from my back passenger tire. I found a screw in my tire! I googled "tire shops open near me" and was sent on a scavenger hunt. Being that it was well over 5pm, each shop I was directed to, even though it said open, was closed. As a last resort, I pulled into the OReilley parking lot. I was greeted by a younger gentleman named Caleb. He quickly showed me what I needed to fix my problem. Not only that, he went a step above and plugged my tire for me! If it wasn't for him, I would have been stuck overnight! I am so grateful for the help he gave me. Y'all go see Caleb! He...
Read moreZERO STARS if i could. I purchased a battery that cost me 259.00. I could have purchased somewhere else cheaper, but I was promised at the time of purchase that they would switch it out for me. I took my car in the next morning only to be told that they are not mechanics and I would have to take it one to be done because all the wires and that breather vent. I'm a girl so I have no idea what is entailed in a battery switch. However, now I do. It was 2 bolts holding a breather vent and the battery terminals. I should have returned the battery and purchased elsewhere. DO BETTER Pauls Valley, Oklahoma Oreillys for your customers, as this one...
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