This place was awful I will never go back. I bout a starter kit that came to 115 and change to get it home and have ONE OF THE 2 coils be defective so I go back thinking it will be replaced since not even 10 mins ago I purchased this with a 6 month warrenty....NOPE WRONG I was told by 3 managers I am responsible to buy a new one and or they will put my spare on that was apart of my kit. WAIT WHAT if you buy something and it brakes they exchange it not make you eat ur money and buy a new one after paying 115 and change. DO NOT GO HERE IF YOU DO HAVE THEM TEST EVERYTHING OR YOU WILL BUY BROKEN STUFF AND NOT BEABLE TO EXCHANGE IT FOR WHAT YOU PAID TO USE. I ASKED FOR OWNER CONTACT INFO AND WAS TOLD THEY DONT KNOW THAT INFORMATION. PISS POOR CUSTOMER SERVICE AND SATASFSCTION. bought at 230 today and still have a broken crapy working vapor that I paid 115 and change for. They won't refund and don't have another exact one of what I purchased today. Think twice be for you...
Read moreIn an experience that recently happened today, I saw a great interaction between the manager and a customer, the manager had witnessed him get money from someone in the back. Customer refused to show his ID till he purchased his products and the manager had said that she was not able to sell to him until she had seen his ID. He was very rude and insisted that he was 18, she had told him she wasn't able to be sure about that until she saw his ID. He then pulled his wallet out and then said he needed to grab his ID. He left, then switched cars and came back trying to get the things he needed, she still insisted thats needed to see his ID. He then said that she had terrible customer service and it was a terrible business. As he was leaving he had flipped off the manager and the whole store. She handled it very professionally and remained calm and collected. Definitely would recommend this store as the manager is very professional and very smart when it comes to...
Read moreYou guys that live locally and can shop here. YOU MUST! I've shopped here a few times but I am not local to the area and it's by far the best vape shop in the country. Chris saw me today and this guy is first class! Nicest guy too. I bothered him with all kinds of questions, and anecdotes. He engaged and helped every way he could. I bought three new juices and let me tell ya. If you dig salts. The yogi line PB and banana is FIRE. It tasted literally exactly like a PB banana granola bar which I have no idea how they do it. Chris was so good to me! Which proves if you take care of your customers they will take care of you. This will be my option whenever...
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