I started with Saveday( spelling incorrect ) the new manager/owner at another smaller salon a year ago . She was personable , talked with me and my daughter while we both got our nails done. I was looking for a more durable ( hopefully less expensive option than the $28/ea I was spending for my daughter and I do get our nails done. I called around and searched, then found the salon in Fayetteville , where Saveday skills , personality and attention to detail , as well as the small quiet salon convinced me to switch to the $28 gel, she said didn’t lift & was stronger. That salon you never felt rushed . She contacted me to info me she was moving to a new salon with the same product ( I asked), after a couple of times at the new salon we started having a lot of lifting (we were able to go a month between fill-in when she was at the other location), and her personality was more reserved. I stuck with her , because after 35 years of getting my nails professionally serviced , I no longer want to hop from person to person .
Today , my daughter wanted a design on her nails and I asked how much it would be Saveday told me and then told me the total for my daughters nails , I did quick math and come to find out , for months I was paying $35 for the same products that she used to charge $28 for. I questioned why and she told me it’s because she’s in Peachtree City now and not Fayetteville . I stayed because my daughter’s nails needed to be done , she had already gotten a “water mole” on her nail from the lifting of the gel. I had two water moles, so I told her I had to stop using the gel , instead of accusing her of a rush jobs.
I arrived with the gel off, she told me the month before it would take hours to take the gel off, despite the fact that I complained about the continuous lifting , she told me it didn’t need to come off . She tried to tell me it was because they were too long ( although they were the same length they had always been ), so I cut them short , they still lifted. Then she said I needed to come every two weeks( even though I could go a month at the other location ), so I asked her to refer me to someone in her shop that did acrylic .
I specifically asked Saveday how much for a full set there . She said ,” hum, $30+ , but you like to wear your nail long”. I said , not this time . She didn’t say anything else and then had me wait for Ling. She was nice , but the application ( I removed gel at home ) took 2 1/2 hrs, for short- medium length acrylic nails.
When I went to check out and was told $83 was my bill for a complete acrylic set of nails and my daughter fill-in and $3 special polish . I was surprised , I asked her how much my nails were , she said $45. I said , $45 , what happen to $35,my nails aren’t even that long . She said ,” it’s not about the length you got gel polish, it’s $15. What ! First off I just asked to pick out a polish and was given the basket with the color samples . Secondly ! NO ONE told me it was $15 more with a full set! , she looked away, shrugged, made a face, and said , “ well , it’s the area”!
The “area”, is no excuse to be sneakey to a loyal customer , just because you can! I am beyond irritated,I because of how she was in the other shop, I thought this was just a change in venue , not ethics.
She does not know , that I know she’s the owner , so her act, when I checked out, of not being able to control the prices in the shop , was apparently as phoney as her customer service .
Well, she’s the BOSS and I know that you can get away with a lot of things in a more affluent area , especially because people , tend to think because they speak English well, that it makes a difference in their commitment to their clients , it doesn’t .
Shame on you Saveday, for not being transparent in you business dealings , I am ashamed and hurt by the fact , that as an experienced nail service customer , I let you take advantage of me, my daughter really likes you too. It’s not right , I don’t mind paying for great service , ( which it was ok) but I should be told the prices...
   Read moreMy three girls and I have been looking for a nail shop for the past four years and we haven't been happy until today. The nail technicians at Mary Nails were very personable and they did not make us wait long, which was interesting because we were told that they haven't been fully staffed due to the pandemic. I received a fill in, polish, and nail designs on two hands, one of my girls had a full set of nails put on and had her nails polished and designed, the other two received manicures. My girls are artists so they are picky about their nail art, but they are really happy with their nails, and so am I! Thanks for squeezing us in today. We will...
   Read moreDon’t go here ! I walked in at 5:10pm asking can they do my nails and a pedicure and they said yes they can . Then as I was sitting down getting my nails done the girl kept saying she had somewhere to be at 6:30pm so I felt like my nails were being rushed . Then as time go by the other lady which I think is the owner stated that she couldn’t do my pedicure and if I could come back the next day . The whole point of me going there was to get my nails and toes done before I went out of town the next day. Also their tools don’t look clean! I’m only giving this place a 1 star because the girl doing my nails was kind of cool but overall the experience was not...
   Read more