TCBY — Local services in Peachtree City

Update: Thank you to the owner for responding. If you are the very kind young woman that I speak to very often when we visit your establishment, then I am thrilled that you are still the owner. I was told otherwise when I visited this week. When YOU are there the shop is spotless, very well attended to, and you are warm and welcoming. I will come in and visit with you to tell you in person how your shop looked the last 2x we visited. Thank you again for responding. Let me begin by saying that I have brought my family to this TCBY for the last 3 years, almost weekly. This location has been consistently CLEAN WITH FRIENDLY AND ATTENTIVE STAFF. I went last Saturday and was horrified to see frozen yogurt caked to the machines, dripping down the walls and onto the floor. The topping section looked worse, if that was even possible. However, it was busy, and I choked it up to that. We all have off days, no? Today, Tuesday, I brought my daughter back. The shop was less busy, but absolutely filthy and I was so disappointed I had to ask the girl behind the counter if this TCBY was under new ownership? It is. Look, I am not a negative person, and I DO NOT WANT THIS BUSINESS TO FAIL, but I cannot go back to this establishment until MAJOR CHANGES are made. You will not pass your health inspection. In a few weeks roaches and ants will take over, not to mention if the staff is not constantly maintaining those machines, bacteria will grow and your going to have a freaking lawsuit on your hands. Please, please, please get your act together and be diligent with cleanliness. The people of PTC want you to succeed. I will be back in, as will others, to check on your progress.... I will not purchase anything more ,until I see a safe, sanitary environment has once again been restored. I will gladly change my review, if things change. I truly...

I have been a loyal customer of the Braelin location for years and admired the way they handled the pandemic with high standard for cleaning and safe distancing the customers etc . So disappointed to see that despite we are still in a pandemic time (although vaccination is going on , we are still not at the end of the pandemic) they lift the restrictions allowing each customer to serve themselves the ice cream from the dispenser multi used by several people and no adding a glass for the toppings which can be served by people without allowing social distance. What if someone coughs and sneezes over the toppings ? There is no glass or anything to prevent that. They added 2 sanitation stations ; one of them was out of sanitizer and the employee attending the counter just saw it and did not care about refilling it . I am not retuning until seeing actions to protect the safety of the customers during the...

Yikes!!! What a horrible experience. My wife and I walked in to get some frozen yogurt. The first thing you noticed was how extremely hot it was in the store. Clearly the ac was broken. Then when we walked to the back to get the yogurt there was a hand written sign stating “ due to high demand the yogurt machines could not keep up”. So instead of frozen yogurt you got warm liquid yogurt. How gross!! I understand things happen and equipment breaks down, but why would you continue to sell a product like this. Was there no consideration for your customers health. You are serving dairy products in a store with no ac, your frozen yogurt machines are not freezing the yogurt, in fact they are putting out more hot air. You should have closed the store and not sold anything. Your workers are a bunch of kids who had no idea how to handle this situation. Ugh and gross. I doubt I will...