Brighton — Local services in Peachtree Corners

The Brighton store at the Forum handled a return on a defective hinged bracelet which was returned to the manufacture, but rejected any repair or replacement. The bracelet was in good condition, except the spring inside the hing broke from normal use, meeting the warranty statement on line. Brighton is a moderate priced costume retailer masquerading as a real jewelry store. It doesn't stand behind its store products and made no attempt to repair as they still sell other bracelets with the hinged design. I will never shop there again, or recommend Brighton to anyone. If you want stylish jewelry that comes with a guarantee, shop at a full service jeweler were you can expect to receive the service all...

The store was neat and clean. The earrings I purchased were beautiful. The only issue I had was with salesperson Deanna, who was watching me the whole time - “breathing down my neck” which made me feel very uncomfortable. To that end, I felt pressured to make a quick purchase because I did not feel comfortable and as a result I was unable to take my time to shop to see what I really wanted. Moving forward, I will...

My wife is an extremely loyal customer and I mentioned that as I was making a purchase. The store manager, unlike the rest of the staff, was totally rude and very unaccomadating. I have shopped other locations and never had anything but a pleasant experience. I will never go back to that location and have advised my wife to do the same. Too bad the Snellville store closed because the staff there were...