Staples in Pekin, IL, has a small, personable and knowledgeable crew of three technicians who make purchasing or updating or repairing a computer a pleasant and satisfying experience. These technicians deal quickly with customer's frustration which usually accompanies a balky laptop. They offer suggestions or advice without insulting an ignorant user, such as myself. I never have felt intimidated or inadequate because they want to help solve problems and educate the user or customer along with finding solutions. The staff throughout the store know their inventory and show a desire to be of service and willingness to order product if an item is unavailable at their location. The overall atmosphere of the store is friendly, and the customer feels s/he is dealing with competent people. It is shopper friendly with a wide selection of gift certificates and other services such as paper shredding and shipping in addition to...
Ā Ā Ā Read moreStop in to have labels made for the sale of my local honey I would be selling. A staff named Karen took the time to help me find what I'd like and set up to be printed and sent to me. Just wanted to say I looked at here name tag and was beside myself, "A Karen and look she is really trying to help me and was very socially friendly toward me, not all Karen's are "BAD"." Thought I needed to be up front and put that out there. I will come again. Thanks Karen for not being...
Ā Ā Ā Read moreI recently had party invitations printed at this location. I ordered online, which was incredibly easy. They were ready SO fast & the quality was fantastic! The young man working the counter was the nicest, most polite, & sincere person I think I've ever encountered. Because of this experience, I have vowed to only do future printing from this Staples...hoping all my orders result in this level of customer...
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