Stop & Shop — Local services in Pembroke

The Stop and Shop In Pembroke is NOT the place to go. More than half of the staff don’t seem to know what they are doing- and i mean in a sense that they will literally ignore you when they see you struggling at the self checkout area or trying to find an item. I can’t even count the amount of times i’ve literally directly talked to an employee who also made eye contact with me- just to walk by me even when i’m throwing my hands up a little trying to get their attention while talking.

They barely have deals now and even the meat department has shitty meat. I literally got sick two weeks ago off some steak I made from there.

It’s very disappointing because I used to love Stop and Shop and that was the place to go for cheap but high quality groceries. Now, how ever, they brought the quality of all foods around (specially produce) down and the prices has gone way up.. 🤦‍♀️ But there is a Shaws right up the road with better prices and they have great coupons so 🤷‍♀️. This establishment also opens at 6 am while Stop & Shop opens at 7 am. I don’t usually leave reviews at places but i’ve been here a couple more times to kinda “give them another chance” or to try and not let the last experience be what I think of the place- but almost every time it’s a disappointing or aggravated experience. the only time it isn’t is when there aren’t any workers around. Which isn’t really safe but at that point I didn’t want any workers around me anyways. I hope who ever is reading this has had a better experience than I have and if not than I recommend Shaws because they are nice and actually have good customer service...

For a New England it's a pretty good grocery store. But compared to grocery stores around New Jersey New York and also on the west coast California and Washington State they don't compare. The other ones around the country are much more advanced they have many more new foods and choices and are cleaner and more up to date. And I hate hate hate the paper bags. There's no handles and they break when you pick them up so your groceries are all over the ground. Nice move. They make it a law you can't use plastic bags anymore so now we're stuck with bags that break. I hate that and I never voted for it. Maybe it was done in secret like the impeachment. Did they ever think about saving the environment by plastic with all the plastic that's used to wrap the food itself. Almost every item of food is in plastic including juice bottles tomato sauce bottles ketchup condiments meats and you put your vegetables in plastic bags your cold cuts are in plastic everything is in plastic but they don't think about stopping that and that's what we eat we're eating those chemicals. So they don't care about the people they just care about their fake global warming so they do away with plastic bags this thing that helps us and now we can't have them. So instead now we're eating plastic which is even worse. Does anybody think of that? Probably not because people don't think. There's no more brain...

An average grocery store, with average meats and selection.

The grocery store offers a decent variety of products, although the overall experience is average. The store layout could be better organized for easier navigation, and cleanliness needs improvement, especially in the produce section. While prices are generally reasonable, some items seem slightly overpriced compared to other stores.

Customer service could be more attentive and friendly. Staff members are polite but lack proactive assistance. Additionally, the checkout process can be slow during peak hours, resulting in longer wait times.

On a positive note, the store does have a loyalty program that offers occasional discounts, and the deli section offers a satisfactory selection of freshly prepared foods. The parking lot is spacious, providing convenience for customers.

In summary, while the grocery store meets basic needs, there is room for improvement in various areas. With enhancements in organization, cleanliness, customer service, and checkout efficiency, it has the potential to elevate the shopping experience for...