Courtside Bar & Grill — Restaurant in Pembroke

I would like to express my concerns regarding our recent visit to your establishment, which was advertised as a kid-friendly environment. Unfortunately, my experience was quite the opposite.

During our visit, I witnessed the owner loudly reprimanding children and their parents for typical child behavior. Additionally, our order was not fulfilled; the steak and cheese egg rolls were unappetizing and resembled a processed paste, and the side salad was simply a mix of greens with ranch dressing, despite my request for balsamic vinaigrette.

Furthermore, the owner's aggressive demeanor was alarming. He followed me outside, questioning where I worked and suggesting that I should endure the same treatment. This incident escalated to the point where he demanded $400 for wall damages that were nonexistent, as there was no visible marker on the walls -DUE TO THE FACT THAT THEY ARE DRY ERASE MARKERS. or because the child wrote her name so small that even if it was permanent marker, you would never be able to see it, but they were doing something wrong and we did have a conversation with them. After they stopped crying because you screamed in their faces

While I understand that children should not write on walls ( even though looks like you can and has markers on them), the response from the owner was excessive and disproportionate. I believe that a more professional approach, such as a polite reminder about the rules, would have sufficed.

This experience is disappointing, especially since we had previously recommended your establishment to others and enjoyed our visits. For families seeking a positive environment, I suggest considering alternative venues, as our experience did not reflect the welcoming...

Went to go hit golf balls on the simulator. We checked in with the front desk and the nice lady told us to go over to the bay and someone would be right over to help us. We waited for 35+ minutes before being helped and when we were the guy helping (who I now know is the owner) was extremely rude to us. This guy John lets his ego get in the way of making his business money. He stressed the fact that we hadn't payed yet, but the nice lady up front never said anything about paying. And the people I was with, hadn't payed beforehand ever before there. He said "I have the best simulator in the area for the cheapest price. You don't have to come here." Not if I waited 30 minutes to be helped! Went down the street to iGolf and got into the simulator within 2 minutes. For 6$ cheaper than it would've been at Court side. Don't bring your business to this John guy who's the owner. He is rude and condescending to paying customers and doesn't deserve your business. No wonder he's already gone bankrupt three times. If he keeps treating customers the way he treated my party, he won't...

Nothing but amazing things to say about Courtside Bar and Grill! I called on Tuesday to see if they could accommodate a group of 50 that Friday for a work appreciation event. When our party got there on Friday, they had a whole section reserved for us with 2 waitresses. They were able to accommodate our staff member with a dietary restriction and brought out our 12 appetizers and 12 pizzas in a timely, organized manner. The food was amazing and everyone was so kind, especially the manager who continually checked on us. Our staff loved all the games and they even allowed us to use the basketball courts after hours to do some employee recognition. I would highly recommend this place for a group gathering, casual dinner, or drinks at the bar! We will definitely be back for future...