I called Cardinal after calling about 8 other competitors when my washer stopped working Sunday Morning. I spoke with John from Cardinal on Monday. He was professional. He was honest with me about needing a part that he needed to order. I told him I needed my washer fixed by no later than Thursday night, so I could wash my son’s clothes before he headed to States on Friday! He assured me as soon as the part was delivered to his home he would come to fix the problem. John came after normal business hours tonight to work on the washer. He made sure it was draining before he left. It is Thursday night and we have finished 2 loads of laundry and our only focus now is cheering my son on tomorrow and Saturday.
I am a single mom, three kids and a full time job. I needed someone to fix my LG washer which stopped draining water. John replaced the pump… and quoted a fraction of the price of all other competitors. I value quality, cost, and professional attitudes. I will call Cardinal Appliance for all my future appliance repair needs first!
Several other businesses I called were rude, or cost too much, or never called me back, or could not schedule soon enough, and most of them would not work on LG!
John with Cardinal… was opposite of all of those negatives! He made my...
Read moreJohn and his son, Jonathan, were excellent. They coordinated and communicated with us every step of the way to effect repairs on our LG electric range. They were prompt, cordial, polite, friendly, professional, and explained their working theory when diagnosing range. After asking us and providing an estimate, they ordered two rather costly electronic control boards and were back to install them in less than a week. They did an excellent job, but unfortunately, it turned out that the boards weren't causing the problem. Rather, a corroded electronics ribbon connection was messing up the touch screen buttons on the front of the range. They cleaned it thoroughly and it's working perfectly like new. Here's the best part of all, they did NOT charge us for the unneeded control boards. Rather only charged us a very fair rate for their labor. This folks, is called being great, forthright and completely honest businessmen... (a very rare quality to find these days among so many lame scammers). We know who to call for our future appliance repair needs and I highly recommend you give them a chance as well, because these guys are on top of their game! Thank...
Read moreWe had a very pleasant experience with Cardinal Appliance repair. We were having an issue with our washer and they came out promptly to look at it. Due to the age of the washer, the cost of the repair would have exceeded the value of the machine. However, they were able to sell us a much newer used washer at a very reasonable price. The old machine was removed and the new one was installed the same afternoon as the service call. Not only did we save a lot of money, but I was saved the hassle of shopping for a new appliance and waiting for it to...
Read more