Husband went to get a haircut. We brought a picture of how his hair is usually cut which he has had done here in the past and has come out great. I went there today, and the Stylist who was working on him started to cut his hair way shorter than what he had asked and then told my husband after she already started shaving him that she felt it would look better if it was shorter. Long story short she gave my husband a basic high and tight cut, which was not what we asked for. I went to address this with the owner and asked for a refund for the services seeing as how this is not what we asked for I was told by the owner of the shop that they felt the haircut was good enough for them. It didn't matter if we liked it or not even though we the customer are paying for it. In the end they refused to refund our money. Bottom line if a customer comes in and they want something done a certain way and that's what they're paying you to do ,you don't do what YOU want to do. I can't have a customer come in my job and ask for blue paint and I give them pink and tell him I think that this is better for him. It doesn't work that way!!! I will never be bringing my business again. The quality of the staff that works there is mediocre at best. There are any good salons in Pennsville so this place thinks that they're the end-all-be-all when really they couldn't cut it at...
Read moreWas a walk in, where "walk ins are welcome!" I was going from long to med length. I was prepared for the drastic difference bc having had cancer twice you learn early on it will grow back. I was designated to a hairtech who was very young. Again, not too worried if she seemed confident to take me. WORSE CUT EVER!! She kept talking to people in the salon not paying too much attention to her task at hand, MY HAIR CUT It was butchered.. Uneven Chopped up Nothing like the photos and video I brought in to show the tech Telling the next customer she can take them bc I'm only getting...
Read moreWorst experience I’ve ever had with a hair salon. I asked for a simple hair cut with no layers as my hair struggles with hair growth, instead the hair stylist gave me layers and butchered my hair. There are uneven cuts that are very noticeable and now I have a hard time styling my hair because the uneven cuts are very noticeable. I am not happy and now my hair will take a very long time to grow out the...
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