Paid 69.99 to have them just look at it. When I return they tell me it was a bad RAM stick which they replaced for 29.99. I told them before paying for parts to contact me which they didn't. It wasn't the price mind uou, it was the fact they did it w/o asking me. So they fixed it somewhat and I asked them " Do you stand by your work " The lady at the counter looked at me like I had the nerve to ask that. They gave me no guarantee so I take it home. It runs poorly freezes all the time. Restart takes forever, can't run anything in the background for more than 3 or 4 minutes when I am running anything. The list goes on. The service is poor, the work is substandard and they offer no guarantees. You will just have to take your chances. Take my advice, go across the bridge pay the 5 dollar toll and go someplace that stands behind their work. You may pay a little more but it's worth it to know your device will work properly. Very dissatisfied, this place is...
Read moreI have dealt with Dave's [Ed: now Uniq] in the past and found them to be competent and swift.
Their competence is not in dispute, but the most recent time I made use of them, I was not told that the shop was swamped with projects and my very simple job was going to take until the next day.
Even so, I was only charged an hour's labor, less than the listed cost for what I needed done.
In the time since I wrote this original review, I've taken my computer in for service twice. The shop is now much better about informing the customer about how much work is ahead of their job, and realistic about the wait times.
Once, they performed a miracle same-day turnover. More recently, though I brought my rig in near opening on Friday, I was told that though every effort would be made, a Monday morning finish was more likely, and this proved to be the case.
I have no complaints, nor any fear in entrusting my machine to Uniq,...
Read moreThe mother board of my 2 year old 650$ HP laptop needed to be replaced after a power surge. No longer under warranty, I took it to Uniq. They were not able to fix it, telling me they couldn't get parts, then proceeded to charge me $64.71 + tax totaling $69.00 for their "service" charge. I didn't believe for 1 minute that the parts weren't available and felt they weren't capable of fixing it. Not wanting to ship it off for repair, I took a chance and went to see the electronics guy at the local flea market, open Tuesdays and Saturdays. He had it fixed and back in my hands inside of 10 days. In fact I'm typing this review on that very laptop and I couldn't be happier! It's running like new and at a...
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