Verizon — Local services in Pennsville Township

I RARELY write bad reviews but I 100% don't recommend this store. The agent who helped sign me up told me that they had a promotion of an $80.00 plan (this was about 6 months ago) and if I signed up for autopay I'd get a discount in addition to a student discount. When I spoke with an online agent to discuss discrepancies on my bill, they told me they never had this kind of promotion and that my plan was $80.00 because I had enrolled in autopay, not because of a plan promotion. He also told me that I would receive a discount of around $20 for my trade-in when in reality I get $11 for a trade-in and I pay $22 for my device. I should have taken it as a red flag when I was signing up when he'd never answered my question of how much my bill would be. But I was too excited to change from AT&T. I had a similar plan with Verizon a few years ago with an iPhone (now a Samsung) and my bill was around $90 vs now it's around $127 for ONE PERSON. Overall don't go to this store, the agent who helped me at the time barely knew how to do his job, how much my bill would cost, & the other worker there was...

Came in with phone not working very upset..I was greeted by a smiling face...mikhail basada telling me everything will be ok and he will help us! The beginning of a wonderful experience...he spent over two hours trouble shooting with us...mind you the store closed at 8:00pm...unfortunately the phone was beyond repair however...Mikhail made a bad situation bearable....friendly, personable, accomodating and genuinely cared about helping us! I love that a home town store is so approachable and we don’t have to go to the mall to get our needs met...kudos to pennsville TCC Verizon store...

The employees are extremely knowledgeable. I had Keisha who was extremely patient and was able to trouble shoot a complex problem I was having while porting my phone. She took the time to answer all of my questions and reassured me she would solve the problem and get me out the door with a fully functioning phone which she did! I would highly recommend coming to this store and if you happen to get Keisha you will be in great hands. I can not say enough good things about this store and how great Keisha was. Verizon just got another costumer...